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Educational Software Thread, Wordshark in Technical; I don't suppose anyone can help with Wordshark on a Win 98 machine, can they? I have 3 identical, newly ...
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    witch's Avatar
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    Wordshark

    I don't suppose anyone can help with Wordshark on a Win 98 machine, can they? I have 3 identical, newly wiped machines with just Word or Open office and wordshark on. One worked fine. One goes as far as the splash screen, validates the CD and then freezes the computer. The third one validates the CD and then returns to the desktop.
    I have been on the phone to support for over an hour and have tried everything - the support guy decided the CDs must be the problem but it seems a bit odd to me
    He was very helpful and we did try a lot but I am now at the end of my (admittedly short) tether.
    We tried:
    making sure nothing was left in the reg
    making sure nothing was left anywhere
    a manual install
    checking sound card

    Any ideas, anyone?

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    tosca925's Avatar
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    Re: Wordshark

    Win 98 machine
    You poor sod. :?

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    plexer's Avatar
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    Re: Wordshark

    I use a cd image and daemon tools to mount it on our xp machines here for ws.

    Ben

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    Re: Wordshark

    The only problem I had with wordshark was getting them to run on XP - but compatability mode sorted that out.....

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    plexer's Avatar
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    Re: Wordshark

    No problems on xp with the latest version.

    Ben

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    Re: Wordshark

    Witch: what version are you using as i have version 3 and have built an msi for RMCC3 XP pro and it works sweetly.

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    Andie's Avatar
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    Re: Wordshark

    WITCH, just a long shot, maybe, but are the versions of Wordshark installed on the machines really identical to the CD or CDs you are putting in? We have found on our 2000 machines that version 3 CDs will work with version 3s installations, but not vice versa and the symptoms are the same. I'm sure their support will have gone through that with you, but....

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    Re: Wordshark

    I had serious problems with this on one computer it would never work even with the drive formatted and a fresh install of w98. Finally got it to work by using a virtual cd drive.

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    witch's Avatar
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    Re: Wordshark

    Er...I did say that it was a Win 98 machine, so telling me it works with XP isn't a lot of help, guys!
    Andie: It is me installing the CD on to a newly wiped machine so versions shouldnt be a problem
    chrbb: that sounds interesting - can you pm me with how you did it?

    Thanks

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