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Educational Software Thread, Smart Notebook 9.7 released in Technical; Any suggestions why my personal Dell laptop won't run the .exe file to install 9.7. When i run it, it ...
  1. #16

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    Re: Smart Notebook 9.7 released

    Any suggestions why my personal Dell laptop won't run the .exe file to install 9.7. When i run it, it gets stuck at installing the smart web server - error 1920 - and asks me to verify whether I have "sufficient privileges to start system services". I don't see how I can't as it's my laptop and my user account is as an administrator. I have mcafee security center (it came with the laptop), but disable it when I try to run the file - still no luck. Help please !
    Frustrated teacher.

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    Re: Smart Notebook 9.7 released

    Quote Originally Posted by TimJing
    This release is abit buggy, but working with their support we have a deployable package that will install the software and the Smart Educator Gallery.

    The only issue left is to silently remove the Smart Educator Gallery, it takes a registry setting to allow silent uninstall of the program. But the Gallery files are not removed.
    TimJing - would you be so kind as to enlighten me on how you are deploying the new educator gallery as i'm still having issues.

    The gallery admin msi simply goes off to their website and downloads the whole thing per machine - which is obviously unacceptable and SMART's support people have told me to write a script that will run the command lines for installation by msiexe (we use group policy to push out installs), which won't support upgrading at a later date.

    Ta

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    contink's Avatar
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    Re: Smart Notebook 9.7 released

    Currently going through deployment of this gem myself.

    Anyone have any tips for deploying the code over GPO or is it just easier to manually install using a batch file and apply the registry change to redirect the gallery to a server drive install?

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    Re: Smart Notebook 9.7 released

    GPO works fine. I used wise install tailor (free) to make a mst so that the tools wern't installed on non smartboard pcs. The registry key also works for the gallery also works fine. You can also set up a shared gallery in the same part of the registry.

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    Re: Smart Notebook 9.7 released

    Quote Originally Posted by eean
    GPO works fine. I used wise install tailor (free) to make a mst so that the tools wern't installed on non smartboard pcs. The registry key also works for the gallery also works fine. You can also set up a shared gallery in the same part of the registry.
    *flutters eyelashes in eaen's direction*

    Don't suppose you could let me have a copy of your solution do ya...
    *cue: more fluttering*


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    Re: Smart Notebook 9.7 released

    Hey guys, this is what we came up with after working with the Smart Tech support guys. This applies to 9.7 only.


    First the MSI silent install fo teh Smartboard software:

    msiexec /i"\\Server\install\SMART Board Software.msi" SKIP_PRINTCAP=1 DISABLE_LOGGING=1 /q

    DL and copy the Gallery to the local C drive:

    xcopy /y "\\Server\Gallery\*.*" "c:\temp\Gallery\" /E


    DL the Essentials for Educators: Gallery collections download for system administrators from Smart Techs site and use this file to run the following line:

    msiexec /i "\\Server\install\SMART Essentials for Educators.msi" FULLCONTENT=1 CDLAUNCH=1 CDPATH="C:\temp\Gallery" /q /l* "c:\esslog.txt"


    Open the Smart Notebook software and make sure you have over 5000 galley items.


    The DL location is:

    http://www2.smarttech.com/st/en-US/S.../SBSv97Win.htm

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    Re: Smart Notebook 9.7 released

    ops: Blushes and smiles

    I've just realised that I'm on just on 9.5sp4. I'd only thought of upgrading, and figured that the 9.5 method would probably work, but I'd forgotten that I hadn't actually done it!
    I will be doing it within the next month, so can give it to you then, if that's any use? Sorry to mislead.

  8. #23
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    Re: Smart Notebook 9.7 released

    LOL... Tsk... shame on you

    Not to worry, in my case I had a TA who fancies herself a full blown technical whizz, running round installing manually so I'm not arguing.

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    Re: Smart Notebook 9.7 released

    I think I have managed a way of doing it. I've used the Notebook only MSI from Smart to get Notebook installed. Then using the full MSI on a test machine installed everything, putting the gallery on to a shared drive. Then in RegEdit I have exported the whole Gallery key (HKLM\SOFTWARE\SMART Technologies Inc.\Gallery), checking the gallery is in the right place. Then created a package where I just add that key. Allocated both packages and it seems to work. I am going to roll it out over the next few nights but that shoudl do it.

  10. #25

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    Re: Smart Notebook 9.7 released

    @timJing

    I don't understand step 2 of your instructions ops:
    DL and copy the Gallery to the local C drive:

    xcopy /y "\\Server\Gallery\*.*" "c:\temp\Gallery\" /E
    How can you xcopy something that hasn't been installed yet :?:

    regards

    Simon

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    Re: Smart Notebook 9.7 released

    Quote Originally Posted by SimpleSi
    @timJing

    I don't understand step 2 of your instructions ops:
    DL and copy the Gallery to the local C drive:

    xcopy /y "\\Server\Gallery\*.*" "c:\temp\Gallery\" /E
    How can you xcopy something that hasn't been installed yet :?:

    regards

    Simon

    The files you copy are the Smart Gallery from the Smarttech site. Just copy those files to a server share somewhere. They provide that as a entire downloaded file, just dont use the msi that it comes with to deploy.

    This is the file:

    Gallery: Essentials for Educators download

    http://www2.smarttech.com/st/en-US/S.../SBSv97Win.htm

  12. #27
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    Re: Smart Notebook 9.7 released

    Just to note that the normal install for Smartboard is a newer version than the install for administrators.

    .. and of course you find this out if you have auto update still enabled.

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