ACTIVstudio version 3.0.93: Run-time error 70

[shill31]

Good Morning Everyone!

Since installing newest version of ACTIVstudio, user get run-time error 70 when terminating application. User is running under XP SP2 and does not have administrative rights. Evidently, application is trying to write to a file for which user does not have full control. The user does have full control over ACTIVstudio directory and all subfolders. Any thoughts?

Regards,
Stephen

[Geoff]

Seems to point to a DCOM error. Try working through this KB article.

http://support.microsoft.com/kb/180384

[shill31]

Seems to point to a DCOM error. Try working through this KB article.

http//support.microsoft.com/kb/180384

Thanks for info ... I do not have access to DCOM. I've been on the phone last week with Promethean support. They couldn't tell me what directories or files that were being written to on application termination, hence my frustatration. I'll have to see if there are any error logs that will actually tell me something.

Stephen

[StuartC]

Run AS3PEd.exe from the program folder, that will show you what files are being accessed etc when loading and unloading the program. You can see when it stops and what it is accessing at that point.

As a general rule, when the software is unloading it writes to the users documents folder, and the all users documents folder, and it will remove any of it's files from the windows temp folders.

the software will definately need access to c:\documents and settings\%username%\documents\Activstudio 3\ as it will try saving backup files to that location, regardless of where the users profile is normally stored.