Educational Software Thread, ActiveTeach audio issues in Technical; Since upgrading many laptops to Windows 7 I've been getting teachers complain that the audio in ActiveTeach after a while ...
3rd October 2011, 08:43 PM #1
ActiveTeach audio issues
Since upgrading many laptops to Windows 7 I've been getting teachers complain that the audio in ActiveTeach after a while of playing sounds like a darlek!! I'm yet to check to see whether the drivers are up-to-date but this is happening on many different models and so am thinking it could be something else.
Anyone had a similar problem?
4th October 2011, 03:32 PM #2
- Rep Power
i am getting the same problem you had any update on this ?
4th October 2011, 08:55 PM #3
Unfortunately not yet. I'm yet to check that the latest drivers are present but not too confident this will solve it.
1st November 2011, 01:38 PM #4
Does this help: Active Teach sound distorted
audiodg.exe uses extreme amounts of memory and is leaking memory - Microsoft Answers
How To Disable Audio Enhancements in Windows 7
1. Make sure you have a headset or external speakers available - you may find greyed options otherwise.
2. Make sure the audio drivers are non-generic and up to date - then disable enhanced audio.
3. Keep an eye on the audiodg.exe process to see if it's creeping up when using audio playback software.
2 Thanks to lickydog:
jumpinjamez (12th March 2014), randle (1st November 2011)
1st November 2011, 08:06 PM #5
I've updated the drivers on one laptop to test and does seem to be better but am still waiting for some feedback from the teacher. If this doesn't solve it I'll try disabling the enhancements and see how that goes. Cheers
21st November 2011, 04:58 PM #6
- Rep Power
We found a work around for this problem, by pointing the shortcuts at wrapper.html instead of wrapper.exe
30th November 2011, 05:29 PM #7
Well I'm trying out the html file instead as even with sound enhancements disabled, we're still getting crackling (Not pork). I'll let you know how it goes.
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