+ Post New Thread
Results 1 to 5 of 5
Educational Software Thread, Edexel Active Teach software - it don't work! in Technical; Hello, hello! I have a head of maths thats spent a chunk of cash on an Edexel disk - Mathmatics ...
  1. #1

    Join Date
    Mar 2008
    Location
    Norfolk
    Posts
    237
    Thank Post
    5
    Thanked 10 Times in 8 Posts
    Rep Power
    21

    Edexel Active Teach software - it don't work!

    Hello, hello!

    I have a head of maths thats spent a chunk of cash on an Edexel disk - Mathmatics Linear A - that uses the Active Teach interface. Software would only install and would only run when logged on to his laptop as domain admin. When he tries to run software it gives an error:

    "The application cannot start as it cannot create the needed files. There may not be enough disk space"

    Suffice to say, there is plenty of disk space...

    I've tried monitoring the application with Filemon and it seems to stall at a particular stage for the user - it tries to create a folder in his profile (Docs & settings -> User -> Local settings -> Temp -> 'Temporary Files.aaa') and then complains that it can't find a file within that folder. Under the domain admin account it rolls past this point without a second look.

    The odd part - user is set up to be local admin on the laptop, so there should be nothing his account can't do that the admin account can. Very odd.

    Anyone else experience this and have a fix in mind?

    Cheers!

  2. #2

    Join Date
    Jun 2010
    Posts
    198
    Thank Post
    9
    Thanked 25 Times in 24 Posts
    Rep Power
    22
    It's a file permission issue. Give the user full control of the folders in question so that his account can create the files or folders the program is trying to create.

    Kili

  3. #3

    Join Date
    Mar 2008
    Location
    Norfolk
    Posts
    237
    Thank Post
    5
    Thanked 10 Times in 8 Posts
    Rep Power
    21
    This is what i though as well. Doesn't stand up to testing, however - user has full access to folder in question, even without being a local admin...

  4. #4

    Join Date
    Jun 2010
    Posts
    198
    Thank Post
    9
    Thanked 25 Times in 24 Posts
    Rep Power
    22
    Very strange. I have seen it where the user has full access to the folder but not the files within it or sub folders, check the permissions have cascaded down to the files by looking at a single file.

  5. #5

    Join Date
    Mar 2008
    Location
    Norfolk
    Posts
    237
    Thank Post
    5
    Thanked 10 Times in 8 Posts
    Rep Power
    21
    Permissions have indeed cascaded as you'd expect. Even created a test text document and it inherited the correct permissions..

    Anyone have any clues?



SHARE:
+ Post New Thread

Similar Threads

  1. Pearsons Active Teach on Studywiz
    By SamC in forum Educational Software
    Replies: 0
    Last Post: 21st March 2011, 03:01 PM
  2. Don't work with children or computers!
    By SimpleSi in forum General Chat
    Replies: 4
    Last Post: 15th March 2011, 07:04 PM
  3. I don't want to go back to work.
    By mattx in forum General Chat
    Replies: 35
    Last Post: 5th January 2011, 01:19 PM
  4. Edexcel active teach - Assessment & Planning
    By Roughley0 in forum Windows
    Replies: 2
    Last Post: 19th November 2010, 10:36 AM
  5. Active Teach - Science
    By danrhodes in forum Windows
    Replies: 3
    Last Post: 28th April 2010, 09:17 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •