Educational Software Thread, Rapid Writing in Technical; Having a real problem with this software. It was a pig to install but a few months ago I got ...
5th November 2010, 02:47 PM #1
Having a real problem with this software. It was a pig to install but a few months ago I got it going...
Then this week I upgraded the antivirus on the server and Rapid Writing went all wrong. The pupils cant get on it, they just get a black screen.
Permissions are unchanged - everyone has permission to do everything on all related folders.
There is software installed locally, a database on the server and an .xml file that points to the database.
I removed the database
I sorted out the exclusions on the server so that the file doesnt get scanned
On advice from Pearson, I disabled the antivirus on the server and on the client machine I was installing it from (necessary to do this via a mapped drive)
The program appears to install fine - no messages or anything - but the database folder is not where it should be, and nowhere else either.
Given that I have disabled the antivirus, even if this was the problem it shouldnt prevent the install should it.
Can anyone point me in the right direction?
I have two discs - Stage 2 and Stage 3 and they both have the same result so I don't think it is the disc
7th November 2010, 03:41 PM #2
23rd September 2013, 12:52 PM #3
- Rep Power
hi there, did you ever get this fixed, can you tell me how you got it to work? I am running out of things to try?
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