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Educational Software Thread, Activprimary Activote file path errors in Technical; Hi, I keep getting the message: invalid file / path error whenever I try to open Promethean Activote. It's only ...
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    marsdenprimary's Avatar
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    Question Activprimary Activote file path errors

    Hi,

    I keep getting the message: invalid file / path error whenever I try to open Promethean Activote. It's only doing it on the user login. If I log in as Admin it's fine.

    Anyone know how to change the default path? Is it possible? The problem, as far as I can tell, is a file permissions issue on the user folder but i can't allow access through the route its trying to take due to security.

    Any advice?

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    glennda's Avatar
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    I have had this problem and it was actually down to something wrong with the pc - does it just happen to one member of staff or all of them?

    This was with activestudio tho and the only way i got around the problem was re-ghosting the machine

    Toby

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    marsdenprimary's Avatar
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    It seems to be happening to users who don't have access to the server\userdata$\users\user file structure. Do you think there is any way round this?

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