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Educational Software Thread, Rigolo 1 in Technical; Hi, I'm trying to get Rigolo 1 from Nelosn thornes installed on the network and it's having none of it. ...
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    Rigolo 1

    Hi,

    I'm trying to get Rigolo 1 from Nelosn thornes installed on the network and it's having none of it.

    Have installed the software on the server in the normal apps drive so everyone can access it, have then shared the shortcut as normal. The software will then run but won't let you log on, with a really useful error message of "error loading user" and then kicks you out. It appears to be trying to read/write to an XML file with user names.

    If I'm logged on as an administrator it works fine, but the normal users don't have admin privileges.

    Anyone got any ideas or have installed this before?

    Cheers
    Rich
    Last edited by Tricky_Dicky; 8th January 2010 at 09:30 AM.

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    At the risk of sounding pedantic do all of the users have access to read/write this file?

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    Very valid point. Have just check though and yes I've set the permission on that folder and all files and folders within in to read/write.

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    I installed this software and can't for the life of me recall if I had to do anything special.

    Worth trying to give everyone full control rights just to see if it is a permissions issue somewhere, then work back from there maybe?

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    If it's of help, my install of Rigolo1 (local) does the following:

    msiexec /i "blah\Rigolo 1.msi"
    subinacl /subdirectories "C:\Program Files\Nelson Thornes\Rigolo" /grant=users=c
    subinacl /subdirectories "C:\Program Files\Nelson Thornes\Rigolo\*.*" /grant=users=c

    Completely lazy, I know, but time was short and it was easier than finding out which files actually get written to

    Cheers,
    Gerard

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