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Educational Software Thread, Maths Matters v3.3.1 in Technical; Is anyone using this package? I was handed the CDs towards the end of the summer but never got chance ...
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    Maths Matters v3.3.1

    Is anyone using this package?

    I was handed the CDs towards the end of the summer but never got chance to look at it until this morning. Can't say as I'm impressed and am having a few problems. I could do with having a quick chat with someone who's already installed it - although I've emailed their support team, it could be aeons before I get anything useful out of them...

    Thanks in advance.

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    I think I have had the miss fortune to have to install this! We ended up doing a manual install on the maths machines as there seems to be many cludges in the package.

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    "cludges" doesn't just describe the stuff that's contained in the installation package, after my experiences today I get the impression it also pretty well describes some of their technical support staff too.

    By the time I had finished following their installation instructions, I was seriously debating sending them the copy of AngryTech's "10 commandments for Software Installers" that we have pinned up on the wall in the office.

    A bit later on, I emailed them with a connect-to-server problem and they responded back with "ooooh. That's a connect to server problem. You're workstations can't see the server."

    Really? Well thank you for telling me that - the thought would never have occurred to me on my own - no suggestions for fixing it then?
    Last edited by TheCrust; 9th December 2009 at 11:32 PM.



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