Educational Software Thread, I'm baaaaaack!!! Plus an ActivPrimary issue... joy! in Technical; Hello everyone!
Basically I left my school job and worked for a company repairing laptops and stuff under warranty (Lanway). ...
15th October 2009, 05:19 PM #1
I'm baaaaaack!!! Plus an ActivPrimary issue... joy!
Basically I left my school job and worked for a company repairing laptops and stuff under warranty (Lanway). I left there a couple of months ago and have gone self employed running a coffee van... I dund the website - Urban Coffee Co.
ANYWHO! I am also helping a primary school every couple of weeks with ICT issues... I have a problem and I don't know how to fix it.
There is a computer running Vista Business, it is on a peer to peer network, pretty simple stuff. I have installed ActivPrimary 3 but it will not start up... it just hangs on the screen with the pen. ActivPrimary 2 is installed on the machine and works fine. I have downloaded and installed the latest versions of the board driver and the software (3.7) but still hangs.
I don't really want to uninstall Activprimary 2 just incase it doesn't help and they are left with no software.... well actually I could probably download it couldn't I?
Would uninstalling ActivPrimary 2 help do you think??
Thanks in advance peeps!
15th October 2009, 05:25 PM #2
welcome back Joanne!
Can't help with your problem... sorry, but I wanted to say hi!
15th October 2009, 05:26 PM #3
:-P hehe thankyou, hope all is well
15th October 2009, 05:39 PM #4
Go to the folder where the executable for ActivPrimary is located (ie C:\Program Files\Activ Software\Activprimary3) and you will notice there is one called "ActivPrimary3.5.exe" and one called "ActivPrimary3.5D.exe" (note the "D" on the end of the second one) this is the debug run of the program, double click it to execute and you will notice that you see a notepad style window that logs everything that is happening as ActivPrimary starts up - this will show us where the program is hanging - post the screenshot on here and we should be able to advise further.
2 Thanks to TRobinson:
Joanne (15th October 2009), Little-Miss (15th October 2009)
15th October 2009, 05:44 PM #5
15th October 2009, 05:45 PM #6
Nice to see you back joanne
so down to business do you deliver! LOL
15th October 2009, 05:46 PM #7
Welcome back Joanne
15th October 2009, 07:59 PM #8
Can't solve your problem -but welcome back anyway!!!
( so, go on, why a coffee van?)
15th October 2009, 08:02 PM #9
coffee is delivered... (it's in a van!!)
as for the why coffee... it was for sale... it was viable... then my uncle said he'd go halves and it just happened!!
Also I will try the debug program on the machine when I go on Monday. Thanks for the advice!!
15th October 2009, 08:21 PM #10
Do you deliver to Leicestershire...
15th October 2009, 08:37 PM #11
Hi Joanne! I did wonder where my fellow Zim fan had gone!!
That debug thing is handy to know too!
15th October 2009, 08:52 PM #12
Do you deliver in birmingham! :-) might get a regular order in place haha! i'll even get you a door fob and you can deliver it to my desk! muhaha!
15th October 2009, 09:03 PM #13
Welcome back from me too I've had terrible problems with older Promethean software in the past, but v3.7 is pretty good, although I run it on XP.
Does the software hang when connected to a whiteboard? And have you tried disconnecting all peripherals - mice, printers or anything along these lines.
15th October 2009, 11:11 PM #14
I had to create an ini file when I installed version 2 I think the info is in the help files.
15th October 2009, 11:17 PM #15
If you have a valid license for activ primary 3, download activ inspire. This has both the studio and activ primary 3 and you can switch between them as you want (requires restart of app though).
By mattx in forum Jokes/Interweb Things
Last Post: 18th June 2009, 01:36 PM
By Michael in forum Windows
Last Post: 9th November 2008, 05:48 PM
By joe90bass in forum General Chat
Last Post: 10th June 2008, 10:57 AM
By ZeroHour in forum *nix
Last Post: 23rd January 2007, 01:21 AM
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)