ActivePrimary 2, Can't save flipcharts properly

Geoff · 18-09-2006, 01:37 PM

It's a Dell D510 teachers laptop. Connected up via USB, etc to a Promethian Interactive Whiteboard. She's using ActivePrimary 2 and attempting to save her flip charts into the My documents folder on the local machine. When she tries to save the file it's created with the correct name but when she opens it up again all the pages are blank..

Any clues?

ZeroHour · 18-09-2006, 02:16 PM

Is this using the MSI version or the original Installshield build?

Geoff · 18-09-2006, 02:18 PM

Installed from CD. So er.. Installshield I guess.

ChrisC · 18-09-2006, 02:26 PM

I know this sounds really obvious, but have you checked that the promethian settings are pointing to the my documents area, it seems to have a habbit of deciding to look in random places on network shares etc.

Chris

ZeroHour · 18-09-2006, 02:29 PM

Does it work if saved to say a stick?

Geoff · 18-09-2006, 03:39 PM

Quote:

I know this sounds really obvious, but have you checked that the promethian settings are pointing to the my documents area, it seems to have a habbit of deciding to look in random places on network shares etc.

No network shares here. It's a primary with a peer to peer network.

drjturner · 18-09-2006, 04:01 PM

Geoff what build are you running?

Geoff · 20-09-2006, 08:23 AM

ActivePrimary 2 v2.0 Build 41.

drjturner · 20-09-2006, 08:37 AM

Hi Geoff

This is rather old.

I would get on 2.5 as there are a lot more features available.

http://www.prometheanworld.com/uk/ht...ry2patch.shtml

Geoff · 20-09-2006, 09:06 AM

Fair enough. I'll give that a go next chance I get. Are said 'new features' likely to cause confusion amongst the teachers?

drjturner · 20-09-2006, 11:06 AM

No display changes, they will see the same menu options but there will be added tools within these options.

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18-09-2006, 01:37 PM	#1
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,932 Thanks: 42 Thanked 230 Times in 209 Posts Blog Entries: 1 Rep Power: 67	ActivePrimary 2, Can't save flipcharts properly It's a Dell D510 teachers laptop. Connected up via USB, etc to a Promethian Interactive Whiteboard. She's using ActivePrimary 2 and attempting to save her flip charts into the My documents folder on the local machine. When she tries to save the file it's created with the correct name but when she opens it up again all the pages are blank.. Any clues?

18-09-2006, 02:16 PM	#2
ZeroHour Join Date: Dec 2005 Location: Aberdeen, Scotland Posts: 2,020 Thanks: 106 Thanked 204 Times in 92 Posts Blog Entries: 1 Rep Power: 48	Re: ActivePrimary 2, Can't save flipcharts properly Is this using the MSI version or the original Installshield build?

18-09-2006, 02:18 PM	#3
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,932 Thanks: 42 Thanked 230 Times in 209 Posts Blog Entries: 1 Rep Power: 67	Re: ActivePrimary 2, Can't save flipcharts properly Installed from CD. So er.. Installshield I guess.

18-09-2006, 02:26 PM	#4
ChrisC Join Date: Mar 2006 Location: Dorset Posts: 749 Thanks: 1 Thanked 1 Time in 1 Post Rep Power: 0	Re: ActivePrimary 2, Can't save flipcharts properly I know this sounds really obvious, but have you checked that the promethian settings are pointing to the my documents area, it seems to have a habbit of deciding to look in random places on network shares etc. Chris

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ActivePrimary 2, Can't save flipcharts properly

18-09-2006, 02:29 PM	#5
ZeroHour Join Date: Dec 2005 Location: Aberdeen, Scotland Posts: 2,020 Thanks: 106 Thanked 204 Times in 92 Posts Blog Entries: 1 Rep Power: 48	Re: ActivePrimary 2, Can't save flipcharts properly Does it work if saved to say a stick?

18-09-2006, 04:01 PM	#7
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: ActivePrimary 2, Can't save flipcharts properly Geoff what build are you running?

20-09-2006, 08:23 AM	#8
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,932 Thanks: 42 Thanked 230 Times in 209 Posts Blog Entries: 1 Rep Power: 67	Re: ActivePrimary 2, Can't save flipcharts properly ActivePrimary 2 v2.0 Build 41.

20-09-2006, 08:37 AM	#9
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: ActivePrimary 2, Can't save flipcharts properly Hi Geoff This is rather old. I would get on 2.5 as there are a lot more features available. http://www.prometheanworld.com/uk/ht...ry2patch.shtml

20-09-2006, 09:06 AM	#10
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,932 Thanks: 42 Thanked 230 Times in 209 Posts Blog Entries: 1 Rep Power: 67	Re: ActivePrimary 2, Can't save flipcharts properly Fair enough. I'll give that a go next chance I get. Are said 'new features' likely to cause confusion amongst the teachers?

20-09-2006, 11:06 AM	#11
drjturner Join Date: Jul 2005 Location: Blackburn, Lancashire Posts: 123 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: ActivePrimary 2, Can't save flipcharts properly No display changes, they will see the same menu options but there will be added tools within these options.

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