+ Post New Thread
Results 1 to 12 of 12
Educational Software Thread, rm successmaker install in Technical; I am about to install rm successmaker, we lost our original install with the failure of a server earlier this ...
  1. #1
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    669
    Thank Post
    40
    Thanked 15 Times in 14 Posts
    Rep Power
    20

    rm successmaker install

    I am about to install rm successmaker, we lost our original install with the failure of a server earlier this year (well documented elsewhere) anyway after speaking to RM I am none the wiser on the install (but they can send an engineer to do it )

    Someone here must have done an rm successmaker install or even better know where I can find some install documents.

    thanks in advance

  2. #2
    ajbritton's Avatar
    Join Date
    Jul 2005
    Location
    Wandsworth
    Posts
    1,632
    Thank Post
    23
    Thanked 75 Times in 45 Posts
    Rep Power
    33

    Re: rm successmaker install

    There's full documentation on the RM support site. I've always found the SuccessMaker support people really helpful.

  3. #3

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    12,959
    Thank Post
    586
    Thanked 1,493 Times in 1,339 Posts
    Rep Power
    397

    Re: rm successmaker install

    If there aren't the relevant documents on the website I have a set.

    Trouble is they are paper based but I could photocopy them and post them?

    Ben

  4. #4

    Dos_Box's Avatar
    Join Date
    Jun 2005
    Location
    Preston, Lancashire
    Posts
    9,463
    Thank Post
    524
    Thanked 1,993 Times in 932 Posts
    Blog Entries
    23
    Rep Power
    575

    Re: rm successmaker install

    Quote Originally Posted by ajbritton
    There's full documentation on the RM support site. I've always found the SuccessMaker support people really helpful.
    Thats because they get a lot of practice.

  5. #5
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    669
    Thank Post
    40
    Thanked 15 Times in 14 Posts
    Rep Power
    20

    Re: rm successmaker install

    ajbritton I'm looking at the support site right now but I can't see any info on a fresh install, I might be going blind so could you please point me to it.

    plexer do they have a referance no maybe like TEC28xxxx if so could you post the ref no ...thanks

  6. #6

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    12,959
    Thank Post
    586
    Thanked 1,493 Times in 1,339 Posts
    Rep Power
    397

    Re: rm successmaker install

    Dunno mate not from what I can remember as they were left with me after RM installed it.

    Ben

  7. #7
    ajbritton's Avatar
    Join Date
    Jul 2005
    Location
    Wandsworth
    Posts
    1,632
    Thank Post
    23
    Thanked 75 Times in 45 Posts
    Rep Power
    33

    Re: rm successmaker install

    There is a category in the knowledge library on the following path;

    Educational Software \ SuccessMaker \ SuccessMaker Enterprise \ Installation & Setup

    Try the documents relating to moving the system to another server.

  8. #8
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    669
    Thank Post
    40
    Thanked 15 Times in 14 Posts
    Rep Power
    20

    Re: rm successmaker install

    thanks I will look at that

  9. #9
    edie209's Avatar
    Join Date
    Mar 2006
    Location
    Kernow
    Posts
    669
    Thank Post
    40
    Thanked 15 Times in 14 Posts
    Rep Power
    20

    Re: rm successmaker install

    A little update...... after trying for all this time nearly 4 weeks I have finally got the correct document from RM although it has taken many phone calls

  10. #10
    browolf's Avatar
    Join Date
    Jun 2005
    Location
    Mars
    Posts
    1,497
    Thank Post
    101
    Thanked 84 Times in 71 Posts
    Blog Entries
    46
    Rep Power
    37

    Re: rm successmaker install

    i googled up a 1.4 install pdf on a canadian pearson site which i used to do my install recently. there was no sign of any UK documentation anywhere. worked a treat tho. had to phone up and get a new ilc file and serial cos we'd lost them but once you get thru to the real tech support ppl they're very helpful.

  11. #11
    simongrahamuk's Avatar
    Join Date
    Jun 2006
    Location
    Durham, UK
    Posts
    209
    Thank Post
    24
    Thanked 10 Times in 10 Posts
    Rep Power
    17

    Re: rm successmaker install

    Had to do a clean install here during the summer, lets just say they're not the easiest of people to get an answer from!

    Got sent all new media, and a clean install guide at no cost to us since we pay the annual fee.

    All up and running happilly now!

    Just shout up if you're struggling. 8)

  12. #12
    browolf's Avatar
    Join Date
    Jun 2005
    Location
    Mars
    Posts
    1,497
    Thank Post
    101
    Thanked 84 Times in 71 Posts
    Blog Entries
    46
    Rep Power
    37

    Re: rm successmaker install

    here's where i got mine from:

    http://www.successmakercanada.com/iman/index.php

  13. 2 Thanks to browolf:

    Reaper (2nd November 2010), tech_guy (7th September 2010)

SHARE:
+ Post New Thread

Similar Threads

  1. Alternatives to successmaker
    By dave.81 in forum Educational Software
    Replies: 2
    Last Post: 19th December 2007, 09:46 AM
  2. Successmaker 1.3 MSI
    By mrbenn in forum Educational Software
    Replies: 5
    Last Post: 23rd November 2007, 09:46 AM
  3. Successmaker
    By Chrisn in forum Educational Software
    Replies: 7
    Last Post: 16th May 2007, 02:47 PM
  4. Successmaker reports
    By Chrisn in forum Educational Software
    Replies: 6
    Last Post: 21st March 2007, 09:44 AM
  5. Successmaker Pt2
    By edie209 in forum Educational Software
    Replies: 1
    Last Post: 21st September 2006, 10:45 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •