rm successmaker install

edie209 · 23-08-2006, 12:48 PM

I am about to install rm successmaker, we lost our original install with the failure of a server earlier this year (well documented elsewhere) anyway after speaking to RM I am none the wiser on the install (but they can send an engineer to do it

)

Someone here must have done an rm successmaker install or even better know where I can find some install documents.

thanks in advance

ajbritton · 23-08-2006, 03:15 PM

There's full documentation on the RM support site. I've always found the SuccessMaker support people really helpful.

plexer · 23-08-2006, 03:16 PM

If there aren't the relevant documents on the website I have a set.

Trouble is they are paper based but I could photocopy them and post them?

Ben

Dos_Box · 23-08-2006, 03:27 PM

Quote:

Originally Posted by ajbritton

There's full documentation on the RM support site. I've always found the SuccessMaker support people really helpful.

Thats because they get a lot of practice.

edie209 · 23-08-2006, 04:20 PM

ajbritton I'm looking at the support site right now but I can't see any info on a fresh install, I might be going blind so could you please point me to it.

plexer do they have a referance no maybe like TEC28xxxx if so could you post the ref no ...thanks

plexer · 23-08-2006, 04:32 PM

Dunno mate not from what I can remember as they were left with me after RM installed it.

Ben

ajbritton · 24-08-2006, 05:35 AM

There is a category in the knowledge library on the following path;

Educational Software \ SuccessMaker \ SuccessMaker Enterprise \ Installation & Setup

Try the documents relating to moving the system to another server.

edie209 · 24-08-2006, 12:13 PM

thanks I will look at that

edie209 · 19-09-2006, 10:05 AM

A little update...... after trying for all this time nearly 4 weeks I have finally got the correct document from RM although it has taken many phone calls

browolf · 01-11-2006, 12:31 AM

i googled up a 1.4 install pdf on a canadian pearson site which i used to do my install recently. there was no sign of any UK documentation anywhere. worked a treat tho. had to phone up and get a new ilc file and serial cos we'd lost them but once you get thru to the real tech support ppl they're very helpful.

simongrahamuk · 01-11-2006, 09:17 AM

Had to do a clean install here during the summer, lets just say they're not the easiest of people to get an answer from!

Got sent all new media, and a clean install guide at no cost to us since we pay the annual fee.

All up and running happilly now!

Just shout up if you're struggling. 8)

browolf · 01-11-2006, 12:06 PM

here's where i got mine from:

http://www.successmakercanada.com/iman/index.php

Welcome, Register for free! or Login below:
User Name		Remember Me?
Password

23-08-2006, 12:48 PM	#1
edie209 Join Date: Mar 2006 Location: Devon Posts: 438 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	rm successmaker install I am about to install rm successmaker, we lost our original install with the failure of a server earlier this year (well documented elsewhere) anyway after speaking to RM I am none the wiser on the install (but they can send an engineer to do it ) Someone here must have done an rm successmaker install or even better know where I can find some install documents. thanks in advance

23-08-2006, 03:15 PM	#2
ajbritton Join Date: Jul 2005 Location: Wandsworth Posts: 1,414 Thanks: 7 Thanked 15 Times in 10 Posts Rep Power: 11	Re: rm successmaker install There's full documentation on the RM support site. I've always found the SuccessMaker support people really helpful.

23-08-2006, 03:16 PM	#3
plexer Join Date: Dec 2005 Location: Norfolk Posts: 4,274 Thanks: 30 Thanked 102 Times in 101 Posts Rep Power: 33	Re: rm successmaker install If there aren't the relevant documents on the website I have a set. Trouble is they are paper based but I could photocopy them and post them? Ben

23-08-2006, 04:20 PM	#5
edie209 Join Date: Mar 2006 Location: Devon Posts: 438 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: rm successmaker install ajbritton I'm looking at the support site right now but I can't see any info on a fresh install, I might be going blind so could you please point me to it. plexer do they have a referance no maybe like TEC28xxxx if so could you post the ref no ...thanks

		EduGeek.net Forums > Technical > Educational Software
rm successmaker install

23-08-2006, 04:32 PM	#6
plexer Join Date: Dec 2005 Location: Norfolk Posts: 4,274 Thanks: 30 Thanked 102 Times in 101 Posts Rep Power: 33	Re: rm successmaker install Dunno mate not from what I can remember as they were left with me after RM installed it. Ben

24-08-2006, 05:35 AM	#7
ajbritton Join Date: Jul 2005 Location: Wandsworth Posts: 1,414 Thanks: 7 Thanked 15 Times in 10 Posts Rep Power: 11	Re: rm successmaker install There is a category in the knowledge library on the following path; Educational Software \ SuccessMaker \ SuccessMaker Enterprise \ Installation & Setup Try the documents relating to moving the system to another server.

24-08-2006, 12:13 PM	#8
edie209 Join Date: Mar 2006 Location: Devon Posts: 438 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: rm successmaker install thanks I will look at that

19-09-2006, 10:05 AM	#9
edie209 Join Date: Mar 2006 Location: Devon Posts: 438 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: rm successmaker install A little update...... after trying for all this time nearly 4 weeks I have finally got the correct document from RM although it has taken many phone calls

01-11-2006, 12:31 AM	#10
browolf Join Date: Jun 2005 Location: Lancashire Posts: 594 Thanks: 5 Thanked 13 Times in 8 Posts Rep Power: 11	Re: rm successmaker install i googled up a 1.4 install pdf on a canadian pearson site which i used to do my install recently. there was no sign of any UK documentation anywhere. worked a treat tho. had to phone up and get a new ilc file and serial cos we'd lost them but once you get thru to the real tech support ppl they're very helpful.

01-11-2006, 09:17 AM	#11
simongrahamuk Join Date: Jun 2006 Location: Durham, UK Posts: 172 Thanks: 0 Thanked 4 Times in 4 Posts Rep Power: 6	Re: rm successmaker install Had to do a clean install here during the summer, lets just say they're not the easiest of people to get an answer from! Got sent all new media, and a clean install guide at no cost to us since we pay the annual fee. All up and running happilly now! Just shout up if you're struggling. 8)

01-11-2006, 12:06 PM	#12
browolf Join Date: Jun 2005 Location: Lancashire Posts: 594 Thanks: 5 Thanked 13 Times in 8 Posts Rep Power: 11	Re: rm successmaker install here's where i got mine from: http://www.successmakercanada.com/iman/index.php

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Alternatives to successmaker	dave.81	Educational Software	2	19-12-2007 10:46 AM
Successmaker 1.3 MSI	mrbenn	Educational Software	5	23-11-2007 10:46 AM
Successmaker	Chrisn	Educational Software	7	16-05-2007 02:47 PM
Successmaker reports	Chrisn	Educational Software	6	21-03-2007 10:44 AM
Successmaker Pt2	edie209	Educational Software	1	21-09-2006 10:45 AM

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Register now for FREE and post messages!
Username: Password: Confirm Password: E-Mail: Confirm E-Mail: Birthday: Image Verification I agree to forum rules

Thread Tools	Search Thread
Show Printable Version Email this Page	Search Thread: Advanced Search

Educational sofware forum sponsored by