New Service Pack for Smartboard 9.5

deerwood · 20-07-2006, 08:41 AM

Just checked today and I notice there is a new service pack for version 9.5 of Smartboard software.
Thankfully, you do not have to download the whole software package if you have already installed 9.5, just download the new service pack2

See
http://www.smarttech.com/support/software/sb_win.asp

Geoff · 20-07-2006, 09:03 AM

Does it fix the crashes though?

deerwood · 20-07-2006, 09:12 AM

Crashes? Wot Crashes?

Geoff · 20-07-2006, 09:20 AM

On older boards the original 9.5 software crashed.
See this thread:

http://www.edugeek.net/index.php?nam...ewtopic&t=2481

deerwood · 20-07-2006, 09:47 AM

Did it?
Can't see any mention of crashes in that thread.

Geoff · 20-07-2006, 09:49 AM

In SimpleSi's first post on the thread:

Quote:

And it errored on exit 3 times and wanted to send error report.

That's a crash in my book.

deerwood · 20-07-2006, 10:42 AM

But that was the installer program NOT the software itself.
The errors SimpleSi seems to have encountered were probably due to trying to 'upgrade' from an earlier version instead of uninstalling the old version first.

Jake · 20-07-2006, 10:46 AM

Quite possible, I had alot of trouble trying to upgrade from an earlier version rather than uninstalling first.

Only annoyance I have now is that we have a 210mb file of educational essentials for the board which not only takes forever to install, but visually appears to crash the machine while its doing it. It doesnt actually crash the machine, but does lock it up for a long period while it installs. (guy from smart provided us with it..got masses and masses of templates and lessons for different subjects in it)

SimpleSi · 20-07-2006, 01:11 PM

For clarification, my crashes were in SMART notebook and were on upgraded installs..

I've only put one school onto V9.5 (they got desktops to replace teacher laptops and are therefore virgin machines) - I'll check to see how they are getting on because just because they haven't complained doesn't mean it works

regards
Simon

CheeseDog · 20-07-2006, 02:52 PM

Just tried the MSI here on a CC3 network with a virgin machine seems to install ok haven't tried it with one actually attached to a SMARTBoard yet (going to try it tomorrow) If that goes ok I'll allocate it over summer and the real test will come in September.

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20-07-2006, 08:41 AM	#1
deerwood Join Date: Dec 2005 Location: Gloucester Posts: 35 Thanks: 0 Thanked 2 Times in 1 Post Rep Power: 7	New Service Pack for Smartboard 9.5 Just checked today and I notice there is a new service pack for version 9.5 of Smartboard software. Thankfully, you do not have to download the whole software package if you have already installed 9.5, just download the new service pack2 See http://www.smarttech.com/support/software/sb_win.asp

20-07-2006, 09:03 AM	#2
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,932 Thanks: 42 Thanked 230 Times in 209 Posts Blog Entries: 1 Rep Power: 67	Re: New Service Pack for Smartboard 9.5 Does it fix the crashes though?

20-07-2006, 09:12 AM	#3
deerwood Join Date: Dec 2005 Location: Gloucester Posts: 35 Thanks: 0 Thanked 2 Times in 1 Post Rep Power: 7	Re: New Service Pack for Smartboard 9.5 Crashes? Wot Crashes?

20-07-2006, 09:20 AM	#4
Geoff Join Date: Jun 2005 Location: Fylde, Lancs, UK. Posts: 9,932 Thanks: 42 Thanked 230 Times in 209 Posts Blog Entries: 1 Rep Power: 67	Re: New Service Pack for Smartboard 9.5 On older boards the original 9.5 software crashed. See this thread: http://www.edugeek.net/index.php?nam...ewtopic&t=2481

		EduGeek.net Forums > Technical > Educational Software
New Service Pack for Smartboard 9.5

20-07-2006, 09:47 AM	#5
deerwood Join Date: Dec 2005 Location: Gloucester Posts: 35 Thanks: 0 Thanked 2 Times in 1 Post Rep Power: 7	Re: New Service Pack for Smartboard 9.5 Did it? Can't see any mention of crashes in that thread.

20-07-2006, 10:42 AM	#7
deerwood Join Date: Dec 2005 Location: Gloucester Posts: 35 Thanks: 0 Thanked 2 Times in 1 Post Rep Power: 7	Re: New Service Pack for Smartboard 9.5 But that was the installer program NOT the software itself. The errors SimpleSi seems to have encountered were probably due to trying to 'upgrade' from an earlier version instead of uninstalling the old version first.

20-07-2006, 10:46 AM	#8
Jake Join Date: Jan 2006 Location: Sunny South Coast Posts: 875 Thanks: 3 Thanked 8 Times in 6 Posts Rep Power: 9	Re: New Service Pack for Smartboard 9.5 Quite possible, I had alot of trouble trying to upgrade from an earlier version rather than uninstalling first. Only annoyance I have now is that we have a 210mb file of educational essentials for the board which not only takes forever to install, but visually appears to crash the machine while its doing it. It doesnt actually crash the machine, but does lock it up for a long period while it installs. (guy from smart provided us with it..got masses and masses of templates and lessons for different subjects in it)

20-07-2006, 01:11 PM	#9
SimpleSi Join Date: Jun 2005 Location: Lancashire Posts: 1,453 Thanks: 55 Thanked 54 Times in 46 Posts Rep Power: 19	Re: New Service Pack for Smartboard 9.5 For clarification, my crashes were in SMART notebook and were on upgraded installs.. I've only put one school onto V9.5 (they got desktops to replace teacher laptops and are therefore virgin machines) - I'll check to see how they are getting on because just because they haven't complained doesn't mean it works regards Simon

20-07-2006, 02:52 PM	#10
CheeseDog Join Date: Jan 2006 Location: West Midlands Posts: 181 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: New Service Pack for Smartboard 9.5 Just tried the MSI here on a CC3 network with a virgin machine seems to install ok haven't tried it with one actually attached to a SMARTBoard yet (going to try it tomorrow) If that goes ok I'll allocate it over summer and the real test will come in September.

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