Educational Software Thread, Smoothwall - Promissor in Technical; Hi,
Have been having problems with ESM Promissor, so phoned their support yesterday and was recommended to upgrade to latest ...
15th May 2009, 04:28 PM #1
Smoothwall - Promissor
Have been having problems with ESM Promissor, so phoned their support yesterday and was recommended to upgrade to latest ESM. I have updated but can now not log on to it. I phoned them back but they blamed our proxy (SmoothWall).
I have tried ticking the proxy section in the configuration, but still wont play ball.
That asked if I could tracert to catglobal.com and I can't, not even from the Smoothwall Configuration Tests section.
Any help guys? -As I cant see anything in the logs either.
Any one else have these problems?
Last edited by linkazoid; 15th May 2009 at 04:31 PM.
IDG Tech News
15th May 2009, 04:32 PM #2
Not what you want to hear necessarily but it works for me. The server running Promissor is allowed to bypass the filtering mind.
Thanks to Ric_ from:
linkazoid (15th May 2009)
15th May 2009, 05:20 PM #3
Just checked the proxy Exception IP's list and realised that someone had removed a digit from this Servers IP. A quick change and a restart of the proxy, and a change in the config for promissor to port 801 and all solved.
Who needs Tom. lol
15th May 2009, 05:57 PM #4
Gah! I have been obsoleted!
Can anyone give me some support? I need some tips on how to outwit vodafone and get them to set up my colleagues' blackberries right Bloody BES...
15th May 2009, 07:54 PM #5
change you gateway address to point to the router rather than proxy?
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