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Educational Software Thread, Smoothwall - Promissor in Technical; Hi, Have been having problems with ESM Promissor, so phoned their support yesterday and was recommended to upgrade to latest ...
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    linkazoid's Avatar
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    Smoothwall - Promissor

    Hi,

    Have been having problems with ESM Promissor, so phoned their support yesterday and was recommended to upgrade to latest ESM. I have updated but can now not log on to it. I phoned them back but they blamed our proxy (SmoothWall).

    I have tried ticking the proxy section in the configuration, but still wont play ball.

    That asked if I could tracert to catglobal.com and I can't, not even from the Smoothwall Configuration Tests section.

    Any help guys? -As I cant see anything in the logs either.

    Any one else have these problems?

    Michael
    Last edited by linkazoid; 15th May 2009 at 03:31 PM.

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    Not what you want to hear necessarily but it works for me. The server running Promissor is allowed to bypass the filtering mind.

  3. Thanks to Ric_ from:

    linkazoid (15th May 2009)

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    linkazoid's Avatar
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    Cheers Ric....

    Just checked the proxy Exception IP's list and realised that someone had removed a digit from this Servers IP. A quick change and a restart of the proxy, and a change in the config for promissor to port 801 and all solved.


    Who needs Tom. lol

    Michael

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    Gah! I have been obsoleted!

    Can anyone give me some support? I need some tips on how to outwit vodafone and get them to set up my colleagues' blackberries right Bloody BES...

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    PEO
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    change you gateway address to point to the router rather than proxy?

    dooh... solved

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