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Educational Software Thread, ActivStudio2 PE in Technical; hmm can of worms here I think. I didn't ask for a wand it just turned up one day. The ...
  1. #16

    plexer's Avatar
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    Re: ActivStudio2 PE

    hmm can of worms here I think.

    I didn't ask for a wand it just turned up one day.
    The letter just says "your complimentary activwand" thank you for choosing activboard systems for the recent installation in yuor school.

    This was an order/installation of 10 boards.

    Extra wands are £40 each orders can be faxed to 0870 165 2210

    Ben

  2. #17

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    Re: ActivStudio2 PE

    Quote Originally Posted by andy
    There are similar files in SIMs that grind things to an almost halt due to AV software. We are advised to add them to SAVs exclusion list in our LA - maybe something similar in this case would help?



    Andy
    Andy

    It does help sometimes but on the one on the server, you have to specify each individual settings.ini, with a school with a lot of teachers this can be a mammoth task. I suppose the extension.ini could be in the exclusion list but some schools / leas do not like that.

    Witch

    I will get back to you on this query.

  3. #18

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    Re: ActivStudio2 PE

    Hi

    I have found out what the deal is with the wands.

    Customers were selected at random by our Marketing Department and Ben was one of the lucky few. The Wand is available through our sales office at £40 + vat.

  4. #19

    plexer's Avatar
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    Re: ActivStudio2 PE

    aww I'm special me

    Ben

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    Re: ActivStudio2 PE

    An update on this,

    Customers who ordered systems in the summer term (i.e. post Easter hols ) are getting a complimentary Wand (one per school not per system) mailed to them after installation.

    I found out 2 depts were sending them out so if you have bought a system post easter you will receive a wand.

  6. #21

    plexer's Avatar
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    Re: ActivStudio2 PE

    Dan coming back to the fix for the slowness will that fix it being slow while using activstudio it's not just slow to start up as you use the pen on the board writing and clicking on activstudio menu options is slow as well.

    Ben

  7. #22

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    Re: ActivStudio2 PE

    Ben


    I would have a look at the attached document, It tells you which files to add to the exclusion list in you AV software if you are having slow response.
    Attached Files Attached Files

  8. #23

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    Re: ActivStudio2 PE

    Sorry to jump back to wands, but was that installed systems from you or just the activboards? I bought 3 boards from you before Easter but I always install myself as it works out much cheaper for us to DIY it as we have the staff, training, insurance etc to DIY it. It would be great if we were to get one as it may be the answer to some of our Pen Issues....

  9. #24

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    Re: ActivStudio2 PE

    I have attached the wand information in this post
    Attached Files Attached Files

  10. #25
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    Re: ActivStudio2 PE

    Also, may i add my two cents to this....

    I've discovered that if you are using roaming profiles, that ActiveStudio PE comunicates with that directory alot.... let me explain a touch more....

    I have alot of laptops with AS PE2 installed [deployed via GP using a admin point - works a treat.... minus the driver manual configure] and previously, I had those staff using roaming profiles....

    Now, i discovered that [apart from those people not being able to use the laptop off of the network - roaming profiles are a no go for off-network users btw] that the ones that were furthest away [in the physical networking sense] from the DC / Fileserver, were getting terrible trouble with AS PE2 being incredibly slow.

    The network is particularly slow in that area anyhow - being at the end of the network - but AS just wouldnt respond.

    After turning off roaming profiles for that user[s], moving any work off the laptop, deleting the local copy of the user profile, and logging back in as that user... when starting AS PE2 & allowing the profile / settings of the program to point to the local My Docs etc - AS PE2 worked full speed ahead.

    So i had no need to look at the A/V and such.

    Hope that may help some people with some speed problems they cant work out.

    Cheers
    Nath

  11. #26
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    Re: ActivStudio2 PE

    Surely the problem was the redirected folders then, not the fact the the profiles were roaming.

  12. #27

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    Re: ActivStudio2 PE

    I use roaming profiles along with offline files for network users and it doesn't cause me any problems with them accessing their stuff off the network.

    Ben

  13. #28

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    Re: ActivStudio2 PE

    slightly off the point, and it's probably been included elsewhere, but I was shown this link today and some of you may find it useful to point your teachers in it's direction.



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