+ Post New Thread
Page 3 of 3 FirstFirst 123
Results 31 to 38 of 38
Educational Software Thread, PROMISOR ADMINISTRATOR / ESM SERVER ISSUES in Technical; Originally Posted by armadillo Same problem here today; 2 classrooms with 18 candidates in each taking the adult numeracy level2 ...
  1. #31

    Sylv3r's Avatar
    Join Date
    Jul 2005
    Location
    Co. Durham
    Posts
    3,239
    Thank Post
    375
    Thanked 381 Times in 339 Posts
    Rep Power
    148
    Quote Originally Posted by armadillo View Post
    Same problem here today; 2 classrooms with 18 candidates in each taking the adult numeracy level2 test and after they logged in to promisor and started the first question and guess what: the tables weren't showing in the questions, the odd thing was on all the machines, out of 36 we had 11 with this problem.

    I don't know if it was down to flash (current version 10) or permissions, well at least this is what the edexcel support told me that it's to do with the version of flash being old or not enough permissions on the promissor folder in c:\program files. The odd this is not ball of the faild and all of those PCs are setup the same way all ghosted from same image.

    What I noticed students who logged in first it worked for nthem and it got to the 17 candiadte the problem started.

    Any advice is much appreciated.
    Thanks
    I must admit when this didn't work for us i.e. the tables / images not appearing it was due to the permissions on the program files folder. But if as you say the machines are all identical it does sound like it must be something else.

  2. #32
    StewartKnight's Avatar
    Join Date
    Jun 2005
    Posts
    1,587
    Thank Post
    2
    Thanked 27 Times in 21 Posts
    Rep Power
    31
    does anyone have a copy of the latest Promisor software?
    I'm trying to download it for tomorrow, but guess what..... there is an error!!!!

  3. #33
    mb2k01's Avatar
    Join Date
    Jan 2007
    Posts
    1,139
    Thank Post
    189
    Thanked 230 Times in 195 Posts
    Rep Power
    92
    Quote Originally Posted by Sylv3r View Post
    I must admit when this didn't work for us i.e. the tables / images not appearing it was due to the permissions on the program files folder. But if as you say the machines are all identical it does sound like it must be something else.
    I'd still bank on it being permissions.
    Whoever wrote this Promiser software needs a tazer session (thought shooting might be a bit much!)

    We, reluctantly, now have to resort to logging on with local administrative rights, have manual mapped drives to the share, and check for the latest flash update each time we run an exam session - it is litterally the ONLY way we can be confident that exams are going to be satisfactorily run.
    The punch line of it all - there's no way I'm leaving a local admin account open with non-IT Support people on it - so every Promiser exam session now has a very over-paid highly technical invigilator!

  4. #34
    linkazoid's Avatar
    Join Date
    May 2007
    Location
    London
    Posts
    655
    Thank Post
    121
    Thanked 90 Times in 74 Posts
    Rep Power
    79
    Quote Originally Posted by StewartKnight View Post
    does anyone have a copy of the latest Promisor software?
    I'm trying to download it for tomorrow, but guess what..... there is an error!!!!
    Going to PM you, I have the latest from 3 weeks ago.

    Michael

  5. #35

    Join Date
    Apr 2007
    Location
    Birmingham
    Posts
    176
    Thank Post
    13
    Thanked 2 Times in 2 Posts
    Rep Power
    16
    Thank you all gur=yus for your replies. I HATE Promissor!! it's stilll causing havoc here.

  6. #36
    linkazoid's Avatar
    Join Date
    May 2007
    Location
    London
    Posts
    655
    Thank Post
    121
    Thanked 90 Times in 74 Posts
    Rep Power
    79
    What problems are you having? maybe we can help.

    Michael

  7. #37

    Join Date
    Apr 2007
    Location
    Birmingham
    Posts
    176
    Thank Post
    13
    Thanked 2 Times in 2 Posts
    Rep Power
    16
    HI, randomly the tables don't show on the tests although we're using the latest version of flash and all permissions are set right.

    Thanks

  8. #38

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,609
    Thank Post
    729
    Thanked 1,688 Times in 1,502 Posts
    Rep Power
    433
    Quote Originally Posted by mb2k01 View Post
    I'd still bank on it being permissions.
    Whoever wrote this Promiser software needs a tazer session (thought shooting might be a bit much!)

    We, reluctantly, now have to resort to logging on with local administrative rights, have manual mapped drives to the share, and check for the latest flash update each time we run an exam session - it is litterally the ONLY way we can be confident that exams are going to be satisfactorily run.
    The punch line of it all - there's no way I'm leaving a local admin account open with non-IT Support people on it - so every Promiser exam session now has a very over-paid highly technical invigilator!
    Thats why the user we log on with has the promissor client software set as it's shell.

    Nothing else can be run.

    Ben

SHARE:
+ Post New Thread
Page 3 of 3 FirstFirst 123

Similar Threads

  1. Replies: 9
    Last Post: 8th November 2009, 05:13 PM
  2. Replies: 5
    Last Post: 28th January 2009, 08:31 PM
  3. Promissor ESM Server
    By TheScarfedOne in forum Windows
    Replies: 3
    Last Post: 9th May 2008, 11:08 AM
  4. ALAN Tests ESM Server
    By cookie_monster in forum Educational Software
    Replies: 21
    Last Post: 25th April 2008, 11:40 AM
  5. Replies: 3
    Last Post: 6th October 2007, 10:30 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •