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Educational Software Thread, MMT A2 & AS Chemistry MSI in Technical; ](*,) Hi im having a real problem installing either of these msi's they seem to roll on fine and they ...
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    MMT A2 & AS Chemistry MSI

    ](*,) Hi im having a real problem installing either of these msi's they seem to roll on fine and they work both as staff and students but you cant roll them off or even uninstall them from the actual machines they are on! PLEASE HELP!!!

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    Re: MMT A2 & AS Chemistry MSI

    Are you assigning them to users and not the machine? If so assign them to the machine.
    If they are installing ok but you cant uninstall them then there must be a problem with the packages where there is a file they cannot uninstall.

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    Re: MMT A2 & AS Chemistry MSI

    i've tried both ways per machine and per user and it makes no difference what's so ever! its soo frustrating never had this problem before!! :cry:

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    Re: MMT A2 & AS Chemistry MSI

    Are there any entries in the eventlog that mention this package?

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    Re: MMT A2 & AS Chemistry MSI

    aparently they dont have access to the following c:\windows\windowsupdate.log; please shut down all other applications, then click retry

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    Re: MMT A2 & AS Chemistry MSI

    Thats a badly made package then im afraid. They have run some kind of capture setup to make the MSI and they should have excluded that file when they checked it I would phone up and complain.
    Unless you can edit the package yourself.

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    Re: MMT A2 & AS Chemistry MSI

    Yeah i am able to edit the package.

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    Re: MMT A2 & AS Chemistry MSI

    Then make sure the MSI is not trying to use that file or any other files that could be potentially dodgey. Also check registry keys as well as there will be soem windows update stuff in there you dont want to be messed with. If you look through the ones you need to get rid of will be odvious.

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    Re: MMT A2 & AS Chemistry MSI

    Ive tried that and its now saying another programme has exclusive access to c:\windows\windowsupdate.log;

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    Re: MMT A2 & AS Chemistry MSI

    That'd be the automatic updates service.

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    Re: MMT A2 & AS Chemistry MSI

    is there anyway around it?

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    Re: MMT A2 & AS Chemistry MSI

    stop the service while you install the msi?

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    Re: MMT A2 & AS Chemistry MSI

    it installs fine its just removing it that is the problem! thats when we get the error!

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    Re: MMT A2 & AS Chemistry MSI

    well stop the service anyways.

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    Re: MMT A2 & AS Chemistry MSI

    You need to stop the package referencing that file full stop through editing it. But for current installs as Geoff suggests.

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