Collins Primary Literacy - missing audio controls

[Andie]

In years 3, 4, 5 and 6 of Collins Primary Literacy, the audio controls appear to be missing from the Explore pages of certain units (in Year 3 these are 3, 6, 9 and 11, but there is no obvious pattern to the units in other years). The audio controls allow you to have the computer read the onscreen text out loud. This has happened on both standalone and server installs.

I have emailed Collins about this and will post back when I hear.

Incidentally, for anyone else wanting tech support from Collins, this is the URL for the tech support form on their website:

Technical Product Support- Collins Education

[Andie]

Sorry, got a reply from collins a while ago but no time to post back...

Anyway, the reply was that some units don't have audio controls as it wasn't deemed necessary.

I did reply to point out that a teacher wanted to use them on a particular unit and that was why we thought they were missing...! As far as I can tell, there is text on these pages that could be read out.