Problems with ICT4Life

[AliG]

Search on your system for:

1) AssessmentDatabase

2) .xml.lock

You should only have one copy of the AssessmentDatabase folder. If there are more, you’ll get problems, and more can be created if Admin users set any of the workstations up and point the Shared Folder location in different places – including at an existing AssessmentDatabase folder.

It sounds more like that some of the users don’t have read, write and delete permission on the AssessmentDatabase folder, or have tried to save data before they were given such rights. In that case, they will have created lock files to stop other people over-writing the data they were accessing, and when they closed the application, these were left because their network security profile didn’t allow them to be deleted.

If you search for files with the extension .xml.lock then, and delete any you find, you’ll be able to access the application again. If you get the issue again, someone needs their permissions changing. Once you’ve set all the permissions as required, you’ll then need to do a search and destroy on the lock files again, as they won’t clear automatically once the permissions change. As soon as the users are set up as required, the lock files will clear on log-out or on a timer and you won’t get the issue again.

With thanks to Will at Cambridge Digital.

[Psymon]

As this program couldnt use a UNC path for the shared data, i explained to the head of department that they will not be able to track student progress, however can use it as an interactive teaching tool etc...

All you do is enable "Quick Launch" or something along them lines, and the students dont have to type a username and password to get in.