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Educational Software Thread, Textease Studio printing problem in Technical; In one of my schools, I am having issues printing in colour from Textease Studio. They have a Konika photocopier ...
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    Textease Studio printing problem

    In one of my schools, I am having issues printing in colour from Textease Studio. They have a Konika photocopier setup as a network printer through the server. However much I change the settings, it will only print in greyscale. All other applications are fine. Printing in colour to a networked injet is fine.

    Any ideas?

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    Hi,

    What version and build of Textease is it? Was Textease installed before or after the printer?

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    Does the photocopier require any sort of pin number or password to copy?

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    Erm, its version 5.9 something installed before the photocopier was setup. I have got the latest patch so will try that when I get a chance.

    Yes, the photocopier requires a PIN to print in colour, but this is displayed as normal and whatever credentials are supplied, only prints greyscale.

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