Collins Primary Literacy

[Andie]

I have nearly fixed this installation and got it installed on the server. Turned out to be nothing more technical than a rogue mouse click.

I had uninstalled on the server, and installed one year onto an XP machine as standalone. That had a URL reference to localhost:9790, and there was no problem with it running. Began to have a hunch that just possibly the server install hadn't allocated 8080 automatically but that I had been overzealous with the mouse/keyboard and, as it were, clicked Next twice without realising.

So I thought I'd try again, very carefully. Sure enough I get prompted for a port choice this time, and chose a different port to the default one that hadn't worked. It almost works!!

The problem now is that I am getting the CPL first page without the big blue Start button. Instead I am getting a message about the software needing Flash player 8 or above. OK, I thought, I'll update Flash to latest version. Did that, still getting message. Clicked Refresh on IE, and the Flash message is replaced with the big blue Start button. Great, I think. Except that each time I click on the Launch shortcut I get the same Flash message.

OK, I thought, I'll uninstall CPL and reinstall. Maybe the shortcut needs updating now I have updated Flash. So I uninstall, and reinstall, CPL. Same message about Flash.

Must I reboot the server??

[Andie]

Originally Posted by Andie

Must I reboot the server??

Apparently not. Finally heard from Collins. The Flash message problem is a known issue and they are working on a solution.

[Andie]

And I have just tried CPL shortcut in Firefox and it works fine.

[Andie]

I am attaching the workaround instructions sent from Collins for the issue with the Flash message. I have tried this out on our server install and it seems to work, but I only have one year installed on the server at present. You need to edit the URL of the Launch Collins Primary Literacy shortcut. The instructions include the fix for the same issue in Collins Primary Maths.