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Educational Software Thread, http://www.software4students.co.uk/ in Technical; if you are still waiting, then there is a thread on another site i visit. i'll try and find the ...
  1. #46

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    if you are still waiting, then there is a thread on another site i visit. i'll try and find the topic for you.

    It seems to be just Win7 that they are having trouble with i think.

  2. #47
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    No, this is Office Enterprise I'm waiting for - well over a month ago...


    I'm a bit annoyed now - I regret not paying the little bit extra for postage to get it from RM.
    I've had an email from them saying they've gone out, but i'm still waiting.

    Chunks

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    Having problems with software4students regarding delivery as well. I ordered two items before Christmas, eventually one came but the other didn't (strange, it was one order for two items). After emailing support they explained a lot of their posted items went missing in the mail - they sent me another copy that arrived ok. My next order simply went missing. I emailed support again, this time they said my address was incorrect (looking at the mail I see my house number and road name are missing). After ordering over the internet for 10years+, I have entered my address without house number and road name for the first time - I refuse to believe I entered my address without house number and road name - that would be extremely silly, its the first thing you type when entering your address, plus I have used computers all my adult. Their final reply said they will wait to see if the item is returned back to them - if it is not then I loose my money. I think this is a con; even if I was silly enough to write my address without house number and road name, this is all virtual - they know the product key - this can be sorted out but they refuse to do anything.
    Last edited by spider_monkey; 9th January 2010 at 08:22 PM.

  4. #49

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    for those of you still waiting, here is the thread (on MSE where they have permission to post as a company rep) as promised.

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    Quote Originally Posted by spider_monkey View Post
    Having problems with software4students regarding delivery as well. I ordered two items before Christmas, eventually one came but the other didn't (strange, it was one order for two items). After emailing support they explained a lot of their posted items went missing in the mail - they sent me another copy that arrived ok. My next order simply went missing. I emailed support again, this time they said my address was incorrect (looking at the mail I see my house number and road name are missing). After ordering over the internet for 10years+, I have entered my address without house number and road name for the first time - I refuse to believe I entered my address without house number and road name - that would be extremely silly, its the first thing you type when entering your address, plus I have used computers all my adult. Their final reply said they will wait to see if the item is returned back to them - if it is not then I loose my money. I think this is a con; even if I was silly enough to write my address without house number and road name, this is all virtual - they know the product key - this can be sorted out but they refuse to do anything.

    Update - I eventually received the product and am happy. All said, I would use them again.

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