+ Post New Thread
Results 1 to 13 of 13
Educational Software Thread, Pro/Desktop 8. "the command has been aborted" error in Technical; Hi All, Please help I have kids wanting to hand in their final pieces before tomorrows deadline and I have ...
  1. #1
    17thcpikeman's Avatar
    Join Date
    Nov 2007
    Location
    Notts,UK
    Posts
    8
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Pro/Desktop 8. "the command has been aborted" error

    Hi All,

    Please help I have kids wanting to hand in their final pieces before tomorrows deadline and I have a problem with Pro/desktop.

    We have a few kids who have been working on their designs, they have come to open the final work and whilst the image is in the preview the prgram stalls with the following message

    "The command has been aborted. An internal error in Pro/DESKTOP. It is most likely that doing the same thing will produce the same error."

    They cannot open the piece of work and it is urgent i find a fix. Please could any one offer any help?

    the machines are Dell optima desktops and all are on XP with sp2

    Kindest regards

  2. #2
    Jona's Avatar
    Join Date
    May 2007
    Location
    Cranleigh
    Posts
    470
    Thank Post
    14
    Thanked 50 Times in 48 Posts
    Rep Power
    23

    Re: Pro/Desktop 8. "the command has been aborted" error

    Discussed here: http://www.prodesktop.net/htdocs/dcf...mID1/1785.html

    Don't know if those suggestions will fix it for you, worth a try.

  3. #3
    17thcpikeman's Avatar
    Join Date
    Nov 2007
    Location
    Notts,UK
    Posts
    8
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: Pro/Desktop 8. "the command has been aborted" error

    :cry: hi jona,

    Thank you for the quick response but neither of those solutions worked in this case. I still get the error when I try to open work.

  4. #4
    Jona's Avatar
    Join Date
    May 2007
    Location
    Cranleigh
    Posts
    470
    Thank Post
    14
    Thanked 50 Times in 48 Posts
    Rep Power
    23

    Re: Pro/Desktop 8. "the command has been aborted" error

    that sucks, it might be worth installing the software on a Admin (e.g. non restricted machine) to see if you can do the process there.

    I've had problems with Pro desktop on cc3 in the past for example.

  5. #5
    bizzel's Avatar
    Join Date
    Jul 2007
    Location
    Cambridge
    Posts
    654
    Thank Post
    102
    Thanked 204 Times in 72 Posts
    Rep Power
    51

    Re: Pro/Desktop 8. "the command has been aborted" error

    "It is most likely that doing the same thing will produce the same error."

    Isn't that 100% obvious already?

  6. #6
    sahmeepee's Avatar
    Join Date
    Oct 2005
    Location
    Greater Manchester
    Posts
    795
    Thank Post
    20
    Thanked 70 Times in 42 Posts
    Rep Power
    34

    Re: Pro/Desktop 8. "the command has been aborted" error

    Have you switched off the graphics acceleration as well as the 2 fixes? Graphics acceleration is usually the problem in Pro/D.

    The other 2 fixes have sorted problems for us recently although it seems fairly random which one is required to repair it.

  7. #7

    Join Date
    Mar 2007
    Posts
    307
    Thank Post
    3
    Thanked 9 Times in 8 Posts
    Rep Power
    17

    Re: Pro/Desktop 8. "the command has been aborted" error

    We have had a similar problem and managed to fix it by reducing the hardware accelaration. Disabling the cursor and bitmap accelatarations solved this problem. I cant remember whether turning off the graphics accelaration completely caused other problems with it. Sorry it was a while ago now.

  8. #8
    17thcpikeman's Avatar
    Join Date
    Nov 2007
    Location
    Notts,UK
    Posts
    8
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: Pro/Desktop 8. "the command has been aborted" error

    No joy on any of those hints though. tried tick in and out of box for graphics acceleration. no luck.

    I really really need to get to the bottom of this. We had a problem earlier when the extrution toolbar wouldn't work but that got fixed by going to every pc as an administrator and doing one drawing then closing.

    I still need help if there is any out there. Oh and thanks to all so far they have been good ideas just not the right one yet.

  9. #9

    Join Date
    Feb 2008
    Location
    Gloucestershire, UK
    Posts
    2
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    We had this when we installed v8. It doesn't like advanced graphics. There's a script to type in (as admin). It may need a .dll file on the server (I'll ask Techie on Tuesday).

    Log on as admin: Run : type in "regsvr32^/sgranite_com.dll", (no " marks) where ^ is a space. It may be worth trying in case it turns off something.

    HTH

  10. #10

    Join Date
    Jan 2008
    Posts
    38
    Thank Post
    2
    Thanked 1 Time in 1 Post
    Rep Power
    0
    I had this exact problem, eventhough it was on the same computer hardware and same image for the whole network i would have random machines with this error, i tried all the fixes suggested with no joy. I re-installed the application from the CD and it fixed the error.

  11. #11

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    8,996
    Thank Post
    352
    Thanked 1,301 Times in 891 Posts
    Blog Entries
    4
    Rep Power
    1131
    After getting ProDesktop to settle down and work we have now begun to have this problem.

    I have tried:

    • Ticking/un-ticking the Tools/Options/Performance/Disable graphics hardware acceleration box
    • Running "regsvr32 /sgranite_com.dll" as administrator [without the quotes]
    • Looking at this webpage:


    Link: Discussion Board

    However the page does not load.

    I have also tried:

    Goto Start button > type CMD press <enter>
    Type
    C: <enter>
    cd C:\program files\ptc\prodesktop 8.0\program <enter>
    prod /regserver <enter>

    Has anyone got ProDesktop to work solving this issue without a full re-install?

    Many thanks.

  12. #12
    angelav's Avatar
    Join Date
    Jun 2011
    Location
    coventry
    Posts
    9
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    I know this thread is old but ....

    did anyone find a solution to this problem? Were having the same issue - i have disabled the graphics acceleration on each of the PC's.

  13. #13
    Fontayne56's Avatar
    Join Date
    Dec 2008
    Posts
    130
    Thank Post
    17
    Thanked 5 Times in 4 Posts
    Rep Power
    13
    I had this issue. Try right clicking on the shortcut and Running as administrator, I found you only need to do this once and it works from then on. Must right a file somewhere. It worked for me !!

SHARE:
+ Post New Thread

Similar Threads

  1. GPResult returns "Error: Not Found"
    By philjones2000 in forum Windows
    Replies: 15
    Last Post: 18th November 2011, 09:47 AM
  2. Replies: 31
    Last Post: 30th June 2008, 10:03 AM
  3. I've fixed my "reason 2" error - Sims.naff
    By michael_mc in forum MIS Systems
    Replies: 6
    Last Post: 21st November 2007, 10:30 AM
  4. Replies: 6
    Last Post: 28th September 2006, 07:06 PM
  5. Replies: 2
    Last Post: 13th June 2006, 09:22 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •