+ Post New Thread
Results 1 to 4 of 4
Educational Software Thread, Smart board / internet browser problems in Technical; Hello, Right we have an issue with our smart boards, our teachers in KS1 are using some interactive websites (drag ...
  1. #1

    Join Date
    Nov 2007
    Location
    Leeds
    Posts
    39
    Thank Post
    5
    Thanked 4 Times in 3 Posts
    Rep Power
    14

    Smart board / internet browser problems

    Hello,

    Right we have an issue with our smart boards, our teachers in KS1 are using some interactive websites (drag a word into a bin and so forth) but when they go to drag an object within the website the browser does like a little hiccup and doesn't move the object.
    So since I was going to BETT I said I'd ask the nice people at Smart what was going on and if there was a fix,
    they said it was a known problem and blamed a chrome update, they also said to fix it I would have to;
    go into browser settings and make sure mouse event was ticked and not touch events

    So great I have a solution, except can I find what the hell they're on about, nope.
    So I'm appealing to the great and the good before I pull my hair out, has anyone else seen this problem and fixed it?
    If so how?

    few more details;
    windows 7 pro machines
    tried with Smart version 10 and 11
    tried on IE and Chrome

    Cheers
    James

  2. #2

    Join Date
    Jun 2013
    Posts
    34
    Thank Post
    1
    Thanked 6 Times in 5 Posts
    Rep Power
    4
    This sounds like the Adobe Flash issue everyone had when Flash was updated to v11.9.9, What Flash version do you currently have installed? Never come across "mouse event ticked and not touch" in browsers, that usually only applies in Powerpoint presentations AFAIK - (Transtions tab, Advance Slide on Mouse Click tickbox).

  3. #3

    AngryTechnician's Avatar
    Join Date
    Oct 2008
    Posts
    3,730
    Thank Post
    698
    Thanked 1,212 Times in 761 Posts
    Rep Power
    395
    It sounds more like they are talking about the settings in the SMART control panel that switch from touch mode to mouse mode. Can't recall the exact name of it, but it's definitely in the SMART settings, not the browser.

  4. #4

    Join Date
    Jun 2008
    Posts
    149
    Thank Post
    22
    Thanked 14 Times in 9 Posts
    Rep Power
    15
    I have seen this and this is what resolved it for me.

    Teachers were using that website, however the resoloution was set so the full page was not filling the screen (poss 800x600), it went over so you had to scroll down.
    I then changed the resolution, the full page was displayed and then they could use it as intended.

    My fix was to set the the resolution, and if they used a program that needed the native 800x600, to change it back once they had finished the program.

    This may not be the case for you though.

SHARE:
+ Post New Thread

Similar Threads

  1. Smart Board Problem!!!!!
    By paulo in forum AV and Multimedia Related
    Replies: 4
    Last Post: 17th May 2009, 02:06 PM
  2. Smart Board Problem!!!!
    By paulo in forum Hardware
    Replies: 4
    Last Post: 14th May 2009, 11:56 AM
  3. More odd smart board problems
    By danrhodes in forum Hardware
    Replies: 9
    Last Post: 19th November 2008, 01:03 PM
  4. SMART Board 10 software install problems..
    By markwilliamson2001 in forum Windows
    Replies: 6
    Last Post: 26th September 2008, 09:39 AM
  5. Smart Board 9.5 or 9.7 deployment problems
    By Southwell in forum Educational Software
    Replies: 9
    Last Post: 18th July 2008, 03:27 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •