+ Post New Thread
Results 1 to 7 of 7
Educational Software Thread, Smart Notebook slow to close. in Technical; When you close smart notebook it takes a long time to close, it should be instant. I've tried uninstalling smartboard ...
  1. #1
    selu's Avatar
    Join Date
    Feb 2007
    Location
    blackpool
    Posts
    37
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Smart Notebook slow to close.

    When you close smart notebook it takes a long time to close, it should be instant.
    I've tried uninstalling smartboard software and reinstalling latest version but still have same problem.
    We have 6 other machines which are setup the same running the same software and they don't have this problem.
    We are running Windows XP, Dell Vostro 200 with intel chipset and sophos anti-virus.

    Has anyone had the same problem?

  2. #2
    bizzel's Avatar
    Join Date
    Jul 2007
    Location
    Cambridge
    Posts
    654
    Thank Post
    102
    Thanked 204 Times in 72 Posts
    Rep Power
    51

    Re: Smart Notebook slow to close.

    Maybe it's trying to write to something that's in use/locked elsewhere? I'm not that familiar with the smartboard software (our ratio of smartboards to promethean boards is something like 1:30!) but it could just be something on a share that's now unavailable.

  3. #3

    SimpleSi's Avatar
    Join Date
    Jun 2005
    Location
    Lancashire
    Posts
    5,822
    Thank Post
    1,476
    Thanked 593 Times in 445 Posts
    Rep Power
    168

    Re: Smart Notebook slow to close.

    I've seen this on installs that had the "join the smart tech help improve thingy " enabled and then it tries to phone home and fails due to proxy server issues.

    YMMV tho

    regards

    Simon

  4. #4
    Oops_my_bad's Avatar
    Join Date
    Jan 2007
    Location
    Man chest hair
    Posts
    1,738
    Thank Post
    438
    Thanked 53 Times in 50 Posts
    Rep Power
    30

    Re: Smart Notebook slow to close.

    I have this and it's something to do with "language setup" not closing properly (or not even running properly after initial setup)

    Never got round to sorting it - you have to do an "end now" thing with it

  5. #5

    Join Date
    May 2007
    Location
    Norfolk
    Posts
    157
    Thank Post
    21
    Thanked 3 Times in 3 Posts
    Rep Power
    15

    Re: Smart Notebook slow to close.

    if you go into the options of Notebook, there is one to "send back information to SMART Technologies Inc" (I cantg remember the exact wording)

    Make sure that you dont send the info back, and it will close nice and quickly. Had this on a few staff laptops recently

  6. #6
    selu's Avatar
    Join Date
    Feb 2007
    Location
    blackpool
    Posts
    37
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Smart Notebook slow to close.

    Thanks for all the replys I will try your solutions on Tuesday and let you know the outcome.

  7. #7
    selu's Avatar
    Join Date
    Feb 2007
    Location
    blackpool
    Posts
    37
    Thank Post
    0
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: Smart Notebook slow to close.

    Make sure that you dont send the info back, and it will close nice and quickly. Had this on a few staff laptops recently

    The setting was already switched off. So no difference.

    Tried all the solutions in this thread still slow any other ideas ?

SHARE:
+ Post New Thread

Similar Threads

  1. Easy way to add SMART Gallery to SMART Notebook?
    By CM786 in forum Educational Software
    Replies: 7
    Last Post: 24th March 2010, 01:21 PM
  2. Smart Notebook 9.7
    By TekkyMatt in forum Educational Software
    Replies: 3
    Last Post: 26th May 2009, 02:57 PM
  3. Replies: 2
    Last Post: 24th June 2008, 04:03 PM
  4. Smart Notebook 9.7 released
    By SimpleSi in forum Educational Software
    Replies: 26
    Last Post: 22nd November 2007, 09:39 AM
  5. SMART Notebook V9.5 SP4
    By SimpleSi in forum Educational Software
    Replies: 6
    Last Post: 14th December 2006, 05:59 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •