themightymrp (25th November 2013)
If it is the sports questions demo (with the BMI calculator) then, yes, there is a video on question 4/5. AFAIK it is downloaded I think. Not sure if you have the same demo.
Only other thing we had installed was VLC Player and Adobe Flash Player, but I do not think it is a Flash Video. I can't think of anything else as we use Windows 7 and had the video working first time.
It is the sports questions on our demo. I have the latest Flash player installed and also the latest K-Lite codec pack with Media Player Classic. The only thing I can think of is that the video is either not downloading to the server of it streams live and a port is maybe blocked?? But I've go everything open that its asks for.
Thanks for the info so far
Me neither. I guess I'm back to using their support. Need to find out a) what format the video is and b) does it download or stream. Will report back!
Please do as im having the same problem.
The sound from the video plays but I don't get any video images.
I've got another test exam tomorrow lunchtime but think it will still not work then
we have run the test exam fine on Axel thin clients, video played fine, afaik the video is downloaded along with the exam.
well the video didn't play ... again.
I made sure that C++ was installed and also installed Media Player Classic and the K-Lite codec pack (standard) but still no luck
I then tried to install it on a XP machine and got prompted to use ffdshow when the video should of played. However the software crashed out with "Test violation- Loss of focus call th inviilator"
Waiting for a response from Pearson now
Good luck on that, I've been waiting 24 hours for the answer to my questions about the video
I've been asked to uninstall, install as administrator and the run the test logged in as administrator
I can top your answer!!! Here is the response I have received to my questions:
Q1) What format is the video file supplied as? SWF, AVI, MP4 or other?
A1) Windows Media formats support the file name extensions: .asf, .asx, .avi, .wav, .wma, .wax, .wm, .wmv, .wvx this includes the video formats Moving Pictures Experts Group (MPEG) with file name extensions: .mpg, .mpeg, .m1v, .mp2, .mpa, .mpe
Q2) Does the video download onto our server where it is then distributed to the client PC’s? Or does it stream across the internet directly to the client machines?
Q3) If the video streams, what TCP/UDP port does the video stream over and from what IP / URL?A2) The video streams across the internet to the client machines
Seriously!?!? The only useful bit I've found is that the video streams from the webA3) The TCP/UDP port can be anything between 1-65000.
Well, one sarcastic email later I get an answer:
I'm double checking my firewall settings now, I'm sure I've already opened the port to that IPWe're sending the video as an MPEG streaming video, a copy of which would be cached on your server, then broadcast to the clients PCs.
The IP address of the exam server is 18.104.22.168
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