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Educational Software Thread, Pearson onscreen platform installation woes in Technical; But its not supported so if you have any issues. Pearson's support will flag up vmware/hyperv as the issue....
  1. #166
    free780's Avatar
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    But its not supported so if you have any issues. Pearson's support will flag up vmware/hyperv as the issue.

  2. #167

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    Have server running on a server 2008 hyper v machine, no problems (no more than a physical machine would have!)

  3. #168
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    Got it running in a Server 2008 Hyper-V here, it doesn't seem to mind

  4. #169

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    It's fine here on a VM. Pearson are telling you porkies, there is ABSOLUTELY no reason why something wouldn't work on a VM if it has no interaction with anything outside of the software layer (such as network drivers)

  5. #170
    free780's Avatar
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    Its not the technical side I think its more Pearsons policy.

  6. #171

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    Well, Pearson are still stuck in the 90's so that's not much of a surprise!

  7. #172

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    We run the Pearson server on vmware and they "supported" it (in the loosest possible sense).

    As a beta test center (the POP software was an abortion last year) their tech guy came down to install it last year on VMware.

  8. #173
    TheScarfedOne's Avatar
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    ours was all working fine, until we ran the blooming upgrade which they've said we need to run by end of may. grrrrrrrr

  9. #174
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    Yep Pearson have changed their minds. Virtual servers are supported as well as Server 2012. Maybe they are reading this thread. Or someone sent a tweet their way.

  10. #175

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    Having the crypto error with my installation too. Logged in with standard staff user, doesnt work. Logged in as local admin and it works fine.

    Here is why the cryptographic errors occur with mandatory profiles
    RSACryptoServiceProvider fails when used with mandatory profiles - Decrypt my World - Site Home - MSDN Blogs

    Seems the best way is a roaming profile as suggested by other users on this thread. Will investigate further.

  11. #176

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    copied from a microsoftkb article
    DPAPI Environmental Considerations

    This section describes the environmental configurations that affect the behavior of DPAPI protection.
    DPAPI and Mandatory Profiles

    Mandatory profiles are read-only profiles. No updates that are made to the local copy of a mandatory profile are saved. For example, key generation is blocked in a mandatory profile. DPAPI stores the master key in the local copy of a profile and regularly creates new master keys and updates the encryption on the protected confidential information with the new master key.

    Because these two conditions are incompatible, programs that depend on DPAPI to help protect confidential information do not work correctly with mandatory profiles. Programs that help protect confidential information with DPAPI that do not work correctly with mandatory profiles include EFS (private keys), Certificates with Private Keys (private keys), and Stored Credentials in Windows XP and later (credentials). Configurations that use these data types or programs are not supported.

    How to troubleshoot the Data Protection API (DPAPI)

    - - - Updated - - -

    I know that my previous reply refers to windows xp but its still valid for win7

  12. #177
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    I'm having issues getting the test player to connect to the admin server. I'm sure I had the same issue last year when I set it up but I'm buggered if I can remember what the issue was.

    Anyone got any suggestions?

    Thanks

  13. #178
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    Quote Originally Posted by jjohnsoncantell View Post
    Having the crypto error with my installation too. Logged in with standard staff user, doesnt work. Logged in as local admin and it works fine.

    Here is why the cryptographic errors occur with mandatory profiles
    RSACryptoServiceProvider fails when used with mandatory profiles - Decrypt my World - Site Home - MSDN Blogs

    Seems the best way is a roaming profile as suggested by other users on this thread. Will investigate further.
    Did you get it working with mandatory profiles?
    Last edited by sippo; 30th April 2014 at 01:51 PM.

  14. #179

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    For the 'upgrade', I didn't upgrade, but just uninstalled the old version and deployed the new MSIs.
    Will do a test of a test soon...

  15. #180
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    I contacted Pearson through their support portal and they are bl00dy useless. They gave me a contact link for edexcel but that doesn't work.

    Anyone have any support contact details that are reliable and work?!

    - - - Updated - - -

    I contacted Pearson through their support portal and they are bl00dy useless. They gave me a contact link for edexcel but that doesn't work.

    Anyone have any support contact details that are reliable and work?!

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