Educational Software Thread, Truancy Call connection problemsl in Technical; So I have just installed a new version of Truancy call on a Windows 7 PC.
Have not completed the ...
5th July 2013, 04:16 PM #1
Truancy Call connection problemsl
So I have just installed a new version of Truancy call on a Windows 7 PC.
Have not completed the 'final' stage of set up, after installation as cannot get that far.
When I open Truancy Call it tries to download an update then an error pops up 'Truancy Call did not successfully download required update - please try running Truancy Call again.'
If I OK that, it tries a different update and then another update says 'Unable to connect to Truancy Call - please ensure your internet connection is working.......'
There is an internet connection which works.
A bit stumped now!! Anyone seen this before?
8th July 2013, 11:57 AM #2
Is it a permissions/UAC problem? Truancy call updates require write access to the program files directory which requires elevated permissions.
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