Smart Board 9.5 or 9.7 deployment problems

Southwell · 12-10-2007, 01:06 PM

Hi All,

I have setup smart board to depoly to an ict suite but cannot get it to work properly. It comes up saying installing managed software and says smart board for about a second then goes to the login screen. Obviously this isn't installing it that quickly but i cannot see why?
I have tried using the provided MSI and using a custom shortcut to do a quiet install which works perfectly if you click it directly but it still wont deploy.
I have tried assigning by computer and publishing by user with the same results, also on 9.5 and 9.7.

I hope someone can help, it's frustrating!

localzuk · 12-10-2007, 01:16 PM

Take a look in the event logs on the computer - it should tell you why it didn't install.

Southwell · 12-10-2007, 02:41 PM

Doh! Suppose that should have been my first port of call, oops

All it was, was the permissions on the folder to the MSI.

Now does anyone know how to deploy it without the sidebar, customer surveys and that coming up? I have pointed a start menu icon to just run notepad, which is all they need, that run perfectly.

Thanks for your help!

TimJing · 12-10-2007, 03:14 PM

Just delete the shortcut from the Allusers Start menu to not allow the side bar to start up.

Southwell · 12-10-2007, 03:17 PM

Wouldn't that mean logging onto each machine individually? If i had to do that i would install the notebook software separately....

Next Q, is it possible to get the MSI to deploy just the notebook software? If not does it work creating my own MSI to do it?

TimJing · 12-10-2007, 03:27 PM

What ever script you use to deploy the application you can also delete that shortcut.

I never looked into if you can deploy just parts of the Smart Board application.

Southwell · 12-10-2007, 06:04 PM

Im using group policy. Ive only just started having a play with deployment so im not that familiar.

nicholab · 13-10-2007, 08:25 AM

Hi I have used a two batch file to install smartboard software. One of them installs the full version and one installs the notebook only software. This saves me space as both batch file use the same exe. This would also enabled upgrading easily as change the exe file to the lasts one is all that is required.

tosca925 · 13-10-2007, 01:31 PM

Run a script to delete the All\ Users short cut after deployment.

mcloum · 18-07-2008, 03:27 PM

Quote:

Originally Posted by nicholab

Hi I have used a two batch file to install smartboard software. One of them installs the full version and one installs the notebook only software. This saves me space as both batch file use the same exe. This would also enabled upgrading easily as change the exe file to the lasts one is all that is required.

Care to share?

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12-10-2007, 01:06 PM	#1
Southwell Join Date: Apr 2007 Location: Basingstoke Posts: 74 Thanks: 5 Thanked 0 Times in 0 Posts Rep Power: 0	Smart Board 9.5 or 9.7 deployment problems Hi All, I have setup smart board to depoly to an ict suite but cannot get it to work properly. It comes up saying installing managed software and says smart board for about a second then goes to the login screen. Obviously this isn't installing it that quickly but i cannot see why? I have tried using the provided MSI and using a custom shortcut to do a quiet install which works perfectly if you click it directly but it still wont deploy. I have tried assigning by computer and publishing by user with the same results, also on 9.5 and 9.7. I hope someone can help, it's frustrating!

12-10-2007, 01:16 PM	#2
localzuk Join Date: Dec 2006 Location: Minehead, Somerset Posts: 3,892 Thanks: 49 Thanked 104 Times in 92 Posts Blog Entries: 12 Rep Power: 30	Re: Smart Board 9.5 or 9.7 deployment problems Take a look in the event logs on the computer - it should tell you why it didn't install.

12-10-2007, 02:41 PM	#3
Southwell Join Date: Apr 2007 Location: Basingstoke Posts: 74 Thanks: 5 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Smart Board 9.5 or 9.7 deployment problems Doh! Suppose that should have been my first port of call, oops All it was, was the permissions on the folder to the MSI. Now does anyone know how to deploy it without the sidebar, customer surveys and that coming up? I have pointed a start menu icon to just run notepad, which is all they need, that run perfectly. Thanks for your help!

12-10-2007, 03:14 PM	#4
TimJing Join Date: Aug 2007 Location: Houston TX Posts: 34 Thanks: 0 Thanked 1 Time in 1 Post Rep Power: 0	Re: Smart Board 9.5 or 9.7 deployment problems Just delete the shortcut from the Allusers Start menu to not allow the side bar to start up.

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Smart Board 9.5 or 9.7 deployment problems

12-10-2007, 03:17 PM	#5
Southwell Join Date: Apr 2007 Location: Basingstoke Posts: 74 Thanks: 5 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Smart Board 9.5 or 9.7 deployment problems Wouldn't that mean logging onto each machine individually? If i had to do that i would install the notebook software separately.... Next Q, is it possible to get the MSI to deploy just the notebook software? If not does it work creating my own MSI to do it?

12-10-2007, 03:27 PM	#6
TimJing Join Date: Aug 2007 Location: Houston TX Posts: 34 Thanks: 0 Thanked 1 Time in 1 Post Rep Power: 0	Re: Smart Board 9.5 or 9.7 deployment problems What ever script you use to deploy the application you can also delete that shortcut. I never looked into if you can deploy just parts of the Smart Board application.

12-10-2007, 06:04 PM	#7
Southwell Join Date: Apr 2007 Location: Basingstoke Posts: 74 Thanks: 5 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Smart Board 9.5 or 9.7 deployment problems Im using group policy. Ive only just started having a play with deployment so im not that familiar.

13-10-2007, 08:25 AM	#8
nicholab Join Date: Nov 2006 Location: Kingston/Greater London Posts: 185 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: Smart Board 9.5 or 9.7 deployment problems Hi I have used a two batch file to install smartboard software. One of them installs the full version and one installs the notebook only software. This saves me space as both batch file use the same exe. This would also enabled upgrading easily as change the exe file to the lasts one is all that is required.

13-10-2007, 01:31 PM	#9
tosca925 Join Date: Aug 2005 Location: Midlands Posts: 1,560 Thanks: 4 Thanked 2 Times in 2 Posts Rep Power: 10	Re: Smart Board 9.5 or 9.7 deployment problems Run a script to delete the All\ Users short cut after deployment.

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