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Educational Software Thread, Softlink Oliver - Email Overdues in Technical; Hi all, I am wondering if anyone can help us. I have set up the parameters for Oliver to email. ...
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    eddyc's Avatar
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    Softlink Oliver - Email Overdues

    Hi all,

    I am wondering if anyone can help us. I have set up the parameters for Oliver to email.
    Interally this works fine. I can send an overdue from library@myschool.domain to user@myschool.domain without an issue.
    Some of our staff\students however have other addresses in SIMS which Oliver is picking up, including gmail and hotmail.
    When we try to send a test with these we get the following result.

    From: library@myschool.domain
    To: myaddress@hotmail.com
    Subject: testing
    Contents: hello, this is a test message.
    Log: The email could not be sent to this user because their email address was invalid.
    Entered: 1:09 PM on March 03, 2013

    The Oliver server is set to relay through our Exchange 2010 box - which works for internal mail. I've even set up a permit rule to allow the IP of the Oliver server to relay through the exchange box.
    It just appears that anything going out of our domain does not want to play ball.

    Has anybody managed to set this up successfully? Any pointers at all would be appreciated.
    The library are really keen on moving away from Paper based overdue notes and using email to save paper.

    Many thanks, Ed

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    twin--turbo's Avatar
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    do you have anonymous connections set for incommin smtp, cant remember where it is off hand.

    Rob

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    twin--turbo's Avatar
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    although thinking about it, it's probably not the issue.

    Rob

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    eddyc's Avatar
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    Quote Originally Posted by twin--turbo View Post
    do you have anonymous connections set for incommin smtp, cant remember where it is off hand.

    Rob
    Hi Rob, Yes we do - we have an internal servers rule with annoymous authentication for the IP range of all of our servers. Thanks

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    Make sure your relay connector is setup as below. Do not change exissting ones. Seems like you have not enabled relaying.

    Exchangepedia | How To Allow Relaying in Exchange 2010 and Exchange 2007

  6. Thanks to sukh from:

    eddyc (3rd March 2013)

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    eddyc's Avatar
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    Quote Originally Posted by sukh View Post
    Make sure your relay connector is setup as below. Do not change exissting ones. Seems like you have not enabled relaying.

    Exchangepedia | How To Allow Relaying in Exchange 2010 and Exchange 2007
    Hi Sukh - This is the guide at I followed to set it up Allow Anonymous Relay on a Receive Connector: Exchange 2010 Help and here are screenshots of the connector from the Exchange Management Console;

    ECM_Relay.fw.png

    Thanks, Ed

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    But did you set the extended rights?

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    Quote Originally Posted by sukh View Post
    But did you set the extended rights?
    Sorry where can I set these? I tried to set up a new connector using the powershell command but when I type in all of the commands from the site that you have listed I just get a prompt of >>

    Thanks, Ed

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    If you have a look at that link I posted, it's all there. Let me knkw ehich part youvget stuck on. 1st create the connector via the EMC, then set the permission via EMS.

    Have you created a dedicated connector for relaying?

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    Quote Originally Posted by sukh View Post
    If you have a look at that link I posted, it's all there. Let me knkw ehich part youvget stuck on. 1st create the connector via the EMC, then set the permission via EMS.

    Have you created a dedicated connector for relaying?
    Hi Sukh, Yes I had a decicated connector set up for relaying. I've just deleted it and started over following the link step by step which is now working. Thanks so much!

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    Good stuff :-)

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