Smartboards

[Chris1725]

Has anyone had a problem with SB installed above a radiator and over heating

[Michael]

It probably isn't recommended to be installed above a radiator as it's made from plastic. Surely it's positioned too high for even the tallest of students anyway?

[Chris1725]

It probably isn't recommended to be installed above a radiator as it's made from plastic. Surely it's positioned too high for even the tallest of students anyway?

Thanks it's not a radiator but a pipe we're an old Victorian school so you can imagine the problems with technology etc. It has been installed at the recommended height but it seems that the heat from the pipe is affecting some of the boards membrane as the problem of calibration is less at the top of the SB. Any ideas?

[john]

Box the pipes in at that section lots of insulation around them and then MDF boxing for the Board width plus 2ft either side that will help

[jmak]

If you can't move the board, maybe put a small shelf between the pipe and the board - most of the heat will be transmitting via convection, so if you disrupt the airflow more of the heat will be directed into the room rather than straight to the SMART board. If there is still too much heat being conducted through the wall, try a little insulating board (or foil backed bubble-wrap?) behind the board. Also, if you have more than one board, you could try swapping with one from another room - it might be a faulty board. They should just hook on to a fixing plate.

[mavhc]

We've had some above a radiator, no problems yet

[XiJ]

We have quite a few similar old schools and I can't recall it being a major problem.

What model of board are they? What is the exact problem - is it just out of calibration at the bottom or or you having to frequently orientate?

Incidentally, are you using ceiling projector mounts?

[ass17]

If you can foil board behind the radiator and stick a shelf above the radiator with foil underneath it, the the heat is almost directed away from the board.

Also make sure your board is not screwed to tight on the bottom two screws behind the pen tray, this almost, causes the board to twist especially if mounted on none flat walls.

Also to minimise and other interference, like any of the bottom screws getting earthed or passing a small current, stick a rubber or plastic washer between the screw head and the bracket you are screwing into. You never know what is lurking in those walls!!

If your board is faulty, get your hands on a copy of smart board 9.5 and do a trace test to given you a 4 point result. If any of your 4 points reads 2 or higher then the board is deemed faulty and can be replaced under warranty for free. Make sure you registered your boards serial numbers for the extended 5 year warranty via smart tech website for free.

If you trace test with v10 or v11 then the results go straight to smart tech in canada, I think, and you could open a RMA case with Steljes, who are UK tech support for smart tech. If they get the trace results back and smart give them the go ahead to replace under warranty, you with have to pay a small fee, and get the board back to them in bags hot, Surrey. We delivered it to them direct and a cheque, think it was £250, then got a newish board in return a few weeks later.

Always keep a spare board in for testing and periods like above, they prove there worth, if you can afford it!!

Our boards are all SB680