Educational Software Thread, Smart Notebook 11...a real pain in Technical; Originally Posted by ldntech
Looks like I need to roll out Notebook 11 in the next few days onto a ...
18th September 2012, 10:59 AM #16
Originally Posted by ldntech
When you build the package make sure you test it on a machine connected to an smartboard because I noticed that on the older machines my package froze at 75percent this was due to an error message saying "HID bad environment" that stops the install. I had to log in and click OK and the install finished. I will be interested to see if this problem occurs? I assume you have RM PC's in your school\college? I found out on the older one I get this message but on the mini PC's and newer models I do not get this message. Let me know how you get on .
22nd September 2012, 03:45 PM #17
- Rep Power
Simon, would you happen to have a download link for the 9.7 version; I've trawled the interweb thingy for the past hour without success.
Originally Posted by SimpleSi
22nd September 2012, 06:34 PM #18
I've got it on CD at school. PM me if you are still having trouble and I'll send it to you.
Thanks to laserblazer from:
mrwoberts (4th October 2012)
28th November 2012, 01:24 PM #19
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Proxy details area for Smartboard 11
We have found a user manual for Smartboard 11 and after extensive searching through it, at the bottom of page 160 it descibes how to enter proxy settings and it is accessed using the set language menu. Link for guide is http://www.calu.edu/calufusion/files...otebook-11.pdf
Originally Posted by gpe5732
Hope this helps
28th November 2012, 03:56 PM #20
Sorry - missed the replies on this thread - if anyone needs 9.7 - PM me
8th January 2013, 05:25 PM #21
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Sorry to dig up an old thread, but a quick question to those who have done the upgrade.
Did you uninstall SMART Notebook 10.8 first (msiexec /x) and then install 11, or just run the 11 MSI (msiexec /i) to upgrade the machine?
9th January 2013, 10:21 AM #22
i have found that the upgrade is iffy and doing a fresh install has better results.
its a horrid piece of software....
10th January 2013, 11:43 AM #23
Totally agree with Shimmer, make sure the old version is completely uninstalled and start a fresh installation. We had 10.8 at our school and tried the upgrade and it was very flakey.
10th January 2013, 11:46 AM #24
- Rep Power
+1 for Shimmer - You need to completely get rid of any old version of SMART before installing 11, otherwise things really go awry. There is also an old removal tool which I think will still work for you: http://downloads.smarttech.com/softw...d95Cleanup.exe
Thanks to GFSparrow from:
SHimmer45 (10th January 2013)
10th January 2013, 12:01 PM #25
interesting a proper removal tool.
in a slightly related issue - which i think there is a thread about elsewhere
had a response back from smart about the annoying popup box when loading notebook for proxy auth and it is a "known" issue and they are working on it....
15th May 2013, 03:01 PM #26
Did they ever reply back to you about this? Since rolling out 11.1 my users have been complaining about this
Originally Posted by SHimmer45
15th May 2013, 03:46 PM #27
nope now word from them, i haven't tried the newer version as im sure they released a service packed version.
we are using 11.xx on site but we gave the option of using 10 to those who cant stand the new version and the lag which the smart ink layer insists on generating
15th May 2013, 07:55 PM #28
I fixed the proxy auth box, as it was being generated from the activity builder. Simple add in to Internet explorer 127.0.0.1 to the list of addresses that are set NOT to use proxy, all done!!
Thanks to ass17 from:
SHimmer45 (16th May 2013)
20th May 2013, 01:54 PM #29
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I got given a "Wipe out" tool for Smart software. Works very well!
20th May 2013, 02:17 PM #30
I had issues installing 11 from the downloaded files on the site but got given a CD which works flawlessly. No proxy issues, No ink issues and boot speed seems fine.
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