Profesional ICT Technician 10 Years experiance looking for employment in Manchester
Over 10 years experience providing IT Support at various levels of skill sets and using many different technologies. I am highly competitive, passionate, persuasive and articulate, able to achieve results others believe to be impossible. Experienced in the latest Server technologies, Network security, Remote support, Helpdesk, Desktop support and Customer service skills.
Demonstrated success record in:
Supporting 1,000 computers and 13 Servers in a team.
Server installations of Small Business 2008 and 2011.
Remote Support and Telephone Support.
Implementation and management of a Helpdesk ticket system.
Proven customer service and relations
Design, planning and implementing disaster recovery.
Server 2011 / 2008 Server Administration Wireless / Cat5 Networks
Firewall / Wireless Security Cloud Based Solutions Cloud Based Backup
Windows XP / Vista / 7 Desktop Support Hardware Support
HIGHLIGHTED CAREER ACHIEVEMENTS
Server Installations - Within two years, I have installed and supported 25 Servers.
Helpdesk Implementation Implemented and maintained a Helpdesk ticket system to 3,000 users using PHP MySQL.
Disaster Recovery Implemented a cloud based offsite backup system and disaster recovery planning.
Bare Metal Recovery Implemented Bare Metal Disaster recovery Solutions and successfully recovered two Servers.
CV and references available upon request.:cool: