Help for inexperienced IT Technician
I am currently working as a software developer as well as doing some fixes on networks, hardware and software for our customers. Unfortunately, I get more or less no human interaction during my day. As in it's me programming most of the time on my own and the company is me and my boss. So, I am now looking for something with more people. I previously worked as an IT technician part time at a univeristy this was dealing with software issues studnets had and also analysing what the hardware issue would be so they knew how to fix it. I'm just a bit unsure exaclt what I am looking for. Am I rghit in thinking that the sort of role that would allow me to fix computers and networks would be a network manager.
I have a Bachelors and Masters in computer Science, not sure if that helps me at all. I have found a job for a service desk manager near me would that help me get my foot in the door or is this a different type of job?