Operations Manager / Service Delivery Manager - Milton Keynes - £50k
Hi folks, this is a role we are currently advertising for - if anyone has any ideas, please dont hesitate to get in touch:
Operations Manager / Service Delivery Manager – Milton Keynes - @£50K
Operations Manager required for ambitious ICT, MIS and Finance services organisation supplying the UK Education sector. A critical and newly created role, the ideal candidate will be required to manage all aspects of service delivery including Personnel, Client Relationships and System Operations for the board. Being able to explore and develop new business opportunities, manage the delivery of services to existing customers whilst having an overall view of all service operations and opportunities is essential. Managing team leaders and an overall head count of around 50 staff, you will be equally at ease with operational procedures as with reporting to the board of directors. The ideal applicant will have excellent communicational skills, strong influencing skills, be able to get the most out of people and look at both the fine detail and the bigger picture. An ability to manage budgets, produce reports, manage company meetings, improve service and staff performance, quality control, staff appraisals, client management and workload is crucial. Role is to be based primarily from Milton Keynes office although extensive travel to clients across London and the South East is required.
Key Search words also include: QA, Cipd, sims, fms, senior management, IT, investors in people, iip, iso, itil, p+l, profit and loss, budgetary control, disciplinary, grievance, equal opportunities, recruitment.
Ideally to start September/October.