Come and Work @ SmoothWall UK

Hi Folks,

Yet again, we SmoothFolk are recruiting!
Two vacancies that might interest Edugeekers to talk about. I'll update this post with any extra details as and when.

Even if you don't think you match up exactly to the job description -get in touch. We may have some room for manoeuvre.

First up:
Technical Pre-Sales, Leeds
This role involves supporting the sales team when they present solutions to potential customers of all shapes and sizes, and involves quite a bit of travel, although you do get a desk to drive as well. Next to me, probably, you potentially lucky devils, you.

Update: People have asked about the hours. Officially, 0900-0530 + hour for lunch. Most days the office opens @ 0730, and there's usually some stragglers in at 19:00, so some flexibility will be expected - but it does work in both directions. Holiday I *think* is 21 + BH.

Customer facing, so must be presentable! Need decent networking knowledge, and *either* windows or Linux. Both obviously would be attractive, but we can teach either. Which one you are strong in will depend who helps train you :) This will be long on the "learning on the job" stuff. Active edugeek poster preferred ;) and you'll likely get to go to BETT and the conferences... so if you've never been...

Pre-Sales engineer, Full Ad

Next:
Technical Support, Southampton
A more technically involved role, you will definitely need to know your networking, and have held some form of helpdesk/supporting role. More office based, this one, but in the airconditioned coolness of SmoothWall Towers (soton). You'd be answering inbound support calls by phone/email and working in our ever growing international team of support agents. Weekend shiftwork is inevitable, with pay to match though. Possibly some evening work when we are short in the US.

Full ad - Support engineer


In terms of salary - I really don't know for the support job (no ad yet, and it's not me recruiting that one), and for Pre-sales - well, I have a hard upper bound - but no real fixed ideas. The role is relatively junior - but with good scope for progression. Second/third job perhaps. PM me with your expectations and i'll tell you if we have a match!

Apply by email or enquire by PM, or phone.. all details in 'sig.

PS. No agencies

PM Sent RE: Technical Pre Sales

Just want to say to anyone who is thinking about working for Smoothwall and unsure about perhaps leaving the happy "secure" nest of education, don't worry they are really nice people and don't bite, well Gav might do but its all harmless ;)

Everyone i've ever dealt with at Smoothwall is kind, friendly, cheerful and supportive, they are a really nice bunch of people and I know I'd love to work for them, they know there stuff and the products and are willing to work with clients to solve problems and create workarounds for our weird and wonderful systems that we have to have at times in Schools :)

If anyone is unsure do contact Tom, if you don't know him or haven't met him, he is a brilliant guy and down to earth and well worth having a chat to him about the roles if your unsure or want more details :)

I agree, Smoothwall would be a fantastic company to work with. Tom and the team are fantastic people.

Aw thanks guys (boo: no blushing smiley!). We love you too!

Cheeky bump for this thread as I have added some more info.

There's also a support opportunity in Charlotte, NC.

Thank you all so far for your interest.

Also: please fwd this thread to anyone you think might be suitable!

..and yet more - now with link to full job ad for support agent.

Where else are Smoothwall based, apart from Southhampton & Leeds? If anywhere?

Tom, is that Charlotte - North Carolina?

I have a greencard so whats the job spec for that?! :D

@nephilim: Yes, it is North Carolina - we have a growing "branch office" there with a handful of support agents. Same as the job in southampton really - reg'lar internal support agent. I think they would *rather* have an american - but send me your CV and I will put it in front of all relevant parties.

sent! :)

Not gottit yet :-/
To tom@smoothwall.net (or tom.newton@) ?

tom@smoothwall.net

It says its sent, gonna check the exchange server and see if it is sitting in there for some reason!

Can you send attachments by PM on here? That might be quicker than email at this rate :)

the file is corrupt which is why it didnt send! I will have to re-write and send it later! :) sorry!