IT Helpdesk Assistant - Hull York Medical School - £19-22k

HYMS makes extensive use of IT to enable staff and students to communicate and work effectively across a number of sites. You will join a small team providing IT support to a wide range of users throughout the School.

You will be the first point of contact for users, helping to resolve IT problems and tracking calls using a helpdesk. You will be involved in a range of operational and administrative duties within the Network Service Team. We expect a strong customer focus, commitment to quality, a logical approach to problem solving and excellent communication skills. You will have a relevant vocational qualification or experience and be familiar with using PCs and common software applications e.g. Microsoft Office Suite.

For informal enquiries only, contact Colin Noble, email: colin.noble@hyms.ac.uk

Salary: £19,089 - £22,126

Closing date: 18 November 2009

For further details or to apply, visit http://www.hyms.ac.uk/jobs/