Can Someone Please Help Me IT Technicain Interview
I have got an interview coming up on Friday 12th December for a trainee IT technician position. I have got good hardware and software skills and I have got basic knowledge of networking but the school will provide full training to the successful candidate.
The school technician has given us 20 sample interview questions that they could ask I am familiar with all of these technical questions apart from the following four. Can someone please help me out can you tell me how I would troubleshoot the following problems and how I would fix them:
1. A member of the staff rings you and says that he/she cannot log on to the network what would you do?
2. A member of the staff cannot access the Internet what would you do?
3. A member of the staff cannot print their notes?
4. A member of the staff phones you and says their computer is running slow what would you do to find out what is wrong with the computer?
Thank you in advance!