I'm appalled by this thread, I hadn't realised schools paid so poorly for the people who keep the place running.
I work in one of the Schools of a University. Much of the infrastrucure (network, domain etc) is handled centrally so we deal with supporting users in our area and providing specific bits of infrastructure that just our area need.
The lowest paid member of our team in the School is on Grade 5 which is between £18-21k depending on how long you've been collecting annual increments. So I'm amazed at how little NMs with so much more responsibility are paid.
Compare ths job spec (not from my institution) with that of an NM Newcastle University: AV/IT Technician
I just don't know how schools can justify such poor pay.

