IT Officer - Oxford University - (£29,249 - £32,901)
Title: IT Officer
Salary: £29,249 - £32,901
Organisation: Oxford University
URL: https://www.recruit.ox.ac.uk/ (Professional and Management)
JD & PS: https://www.recruit.ox.ac.uk/pls/hri...0000650606.doc
Contact: Helen Crockford - 01865 616600 / Personnel@oxford-man.ox.ac.uk
Closing Date: (12:00 noon) 02 January 2013
You will be part of the Oxford-Man Institutes (OMI) IT team. Providing broad computing and data services to meet research and administrative requirements. Reporting to the IT Manager and working closely with other members of the support team. You will be expected to interact with all members of the Institute to promote the IT service, and to ensure IT documentation and records are maintained for service continuity and training.
You will be required to support the academic work of the Institute by providing day-to-day front line support for both academic members and other support staff. You will be expected to prioritise and troubleshoot all support queries using the IT issues tracking system, escalating to the IT Manager where appropriate. You will primarily be responsible for level 1-2 helpdesk work, but you will be expected to regularly undertake level 3 systems administration tasks.
This is a full-time post. The position is available immediately. The postholder will be based at Oxford-Man Institute, Eagle House, Jericho, Oxford.
Applications should be submitted electronically. Only applications received promptly by 12:00 noon UK time on 2 of January 2013 can be considered. Please ensure that you address each of the selection criteria in your supporting statement. Interviews will take place week commencing 7 January 2013.