+ Post New Thread
Results 1 to 1 of 1
Educational IT Jobs Thread, IT Support Technician at John Madejski Academy, Reading in United Kingdom (UK) Specific Forums; ...
  1. #1

    Join Date
    Jan 2009
    Location
    Reading
    Posts
    7
    Thank Post
    4
    Thanked 1 Time in 1 Post
    Rep Power
    0

    IT Support Technician at John Madejski Academy, Reading

    IT Support Technician - John Madejski Academy, Reading
    Salary 15k to 18k (depending on experience)

    John Madejski Academy is a state of the art Secondary School and 6th Form College, utilising the latest Microsoft and Cisco technology. We are currently looking to recruit an IT Support Technician to join our talented and experienced IT team.

    You will be College or University educated with IT-specific qualifications, having a minimum of 2 years exposure within an IT support environment. Experience of IT support in an educational setting as well as Microsoft qualifications would be desirable. Excellent customer service skills are essential.

    The post holder will interact on a daily basis with Academy staff and students and will be expected to establish a productive, helpful and professional relationship.

    Please email CV to Julie.Godfrey@johnmadejskiacademy.co.uk


    Job Description

    The IT Support Technician is responsible for resolving or escalating helpdesk requests in addition to administrative/documentation duties.

    Typical 1st line support tasks include repairing/upgrading:

    • PCs/laptops
    • Printers
    • Projectors
    • IP Phones
    • Interactive White Boards

    The objective is to provide uninterrupted service to all IT facilities while striving for optimum operative status to the benefit of the user (staff/students).

    Primary Responsibilities:

    • Work through IT helpdesk tickets (in accordance to priorities)
    • Maintain existing Infrastructure; monitoring and upgrading as required.
    • Configure, test and support software (existing/new additions/updates)
    • Continuously monitor network alarms and respond as necessary
    • Maintain/Administrate the Virtual Learning Environment and JMA web site
    • Support Active Directory – User creation, DHCP, DNS, GPO, etc
    • Configure rules for the web filter/firewall
    • Run, and inspect Backup data routines
    • Proactively check laptops/PC’s and repair/upgrade as required.
    • Repair and install network, audio, and VGA ports – including cabling
    • Maintain plasma/LED screens, and associated software
    Last edited by ccattell; 22nd March 2012 at 01:35 PM.

SHARE:
+ Post New Thread

Similar Threads

  1. IT Support Technician - Hammersmith Academy
    By Soulfish in forum Educational IT Jobs
    Replies: 15
    Last Post: 29th June 2011, 09:44 AM
  2. Replies: 0
    Last Post: 4th May 2011, 10:20 PM
  3. IT Support Technician - West Yorkshire
    By Luke_T in forum Educational IT Jobs
    Replies: 0
    Last Post: 16th March 2010, 11:32 AM
  4. IT Support Technician - Horhsam, West Sussex
    By DaveP in forum Educational IT Jobs
    Replies: 0
    Last Post: 1st August 2009, 08:07 AM
  5. School Based IT Support Technician
    By chrisa in forum Educational IT Jobs
    Replies: 0
    Last Post: 22nd February 2008, 12:54 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •