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Educational IT Jobs Thread, ICT Technician/Technical Support Specialist (Helpdesk) - 16,700.00 - 26,883.00 p.a in United Kingdom (UK) Specific Forums; TEC-SF-0511 Application Form.doc An exciting new opportunity has arisen to work within a fast growing organisation based in South Croydon ...
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    ICT Technician/Technical Support Specialist (Helpdesk) - 16,700.00 - 26,883.00 p.a

    TEC-SF-0511 Application Form.doc

    An exciting new opportunity has arisen to work within a fast growing organisation based in South Croydon as either a FULL TIME ICT Technician or Technical Support Specialist.

    The main focus of this position is to provide technical helpdesk support to schools’ curriculum systems. You will mainly be based in the office managing (dependant on experience), supervising and acting as 1st to 3rd line support (dependant on experience) on the helpdesk. There will be times where you are required to make site visits and get involved in projects as necessary.

    The ideal candidate will have at least the below:

    > Key values:
    -Passionate
    -Experienced
    -Competent
    -Friendly
    -Helpful
    -Inspired to want to develop
    -Positive
    -Honest
    -Trustworthy

    > Essential knowledge, skills and abilities:
    -Microsoft Windows XP Professional
    -Microsoft Windows Server 2003
    -Microsoft networking technologies
    -Backup technologies
    -Antivirus systems
    -Server and Computer Hardware
    -Excellent customer service & interpersonal skills
    -Professional telephone manner
    -Ability to work both as part of a team or on own initiative
    -Ability to learn on the job and to work under pressure
    -Good time management
    -Attention to detail
    -Logical troubleshooting
    -Report writing and basic documentation

    > Essential Experience:
    -1 years supporting and administering a MS Windows Server 2003/XP Pro network
    -MS TCP/IP, DNS, DHCP
    -Basic Networking infrastructure - cabling, routers, switches
    -MS Office applications
    -NT Backup, Veritas/Symantec BackupExec
    -Symantec and Sophos enterprise antivirus products

    The closing date for this position is the 17th June 2011.

    All applicants must submit the attached application form along with their up to date CV to:

    hkeen@matrixict.com
    or
    Holly Keen
    Head of Human Resources
    Unit 87, Capital Business Centre
    22 Carlton Road
    South Croydon
    Surrey
    CR2 0BS

    If you require further information about this position please contact Holly at hkeen@matrixict.com or call her on 0208 916 2470.
    Last edited by ZeroHour; 26th May 2011 at 10:14 AM. Reason: Authorised Ad - ZH

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