Mobile ICT Technician for Schools - SW London (Kingston, Richmond areas) - Full Time

[ClickOnITLondon]

We are a company providing ICT Support to schools in Richmond, Kingston, Hounslow and some surrounding areas.

We have a requirement for another ICT Technician to add to our team of 5 mobile technicians.

The role is full time and permanent. We are looking to fill the position ASAP.

Please contact jobs{at}ClickOnITLondon.co.uk for application details.

A successful applicant will need the use of their own vehicle (mileage paid).


Mobile ICT Technician
Organisation: ClickOn IT London Ltd.
Job Location: Kingston Upon Thames / Richmond Upon Thames
Salary: £19,000 - £21,500 per annum PLUS bens, negotiable
Job Type: Permanent

To maintain, update & support various ICT networks
• provide support for the servers & associated routines & to provide hardware & software support for workstations
• monitor the efficiency of networks
• maintain all ICT related peripherals
• Inform directors of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems)
• maintain a fully up to date inventory (where required) of all hardware & software at client sites

To meet every clients’ customised ICT requirements
• Meet all clients’ individual & specific ICT requirements
• Ensure clients’ ICT facilities are maintained in accordance with their specific requirements
• Develop system specific projects by means of open source software (if needed)
• Further maintain & develop all parts of clients’ ICT systems
• The ability to manage small to medium sized projects

To complete installation of new & existing software packages across the networks
• Install software on PCs, locally or via software distribution tools
• Perform complete installations of new PCs
• Install, configure & maintain anti-virus software across the network
• Ensure all systems are up to date with software & service packs
• Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use

To provide technical support for all clients
• Administer user groups & accounts
• Manage network wide settings / administer & configure email accounts
• Configure & maintain all software applications for consistent use
• Provide support to users in the use of the school’s Management Information Systems
• Replace consumable items such as printer toners
• Provide advanced support on client systems to include assistance with server setups

Assist in user development where required including specific systems training to users on technical & non technical levels
• Offer advice & training to system users
• Explain & illustrate computer related issues in a jargon free manor to non-experienced users

Any other appropriate duties in consultation with the company directors

Summary of Requirements
Technical Skill Requirements:
• Operational knowledge of ICT hardware & software & the integration of the two
• Operational knowledge of Windows OS environments (Windows XP / Vista / 7 / Mac OSX) & Windows Server 2003/08, Active Directory, DHCP, DNS, MS Exchange
• Working knowledge of mobile devices – Android / Windows / iPhone
• Strong knowledge of Group Policy management
• Strong knowledge of User profiles, Roaming & Mandatory
• Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)
• Working knowledge of common user applications: including Microsoft Office applications (2000, 2003 & 2007), Internet Explorer 6, 7 & 8, Other web browsers
• Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies
• Occasionally install network cabling and interactive white board / projector systems (on the job training will be given)
• Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards
• Ability to identify & replace faulty hardware
• Ability to confidently use imaging software such as Symantec Ghost

Personal Skill Requirements
• Punctual
• Willingness to learn new skills
• Willingness & adaptability in tackling the variety of tasks arising in a school environment as well as professional business & home environments
• Willingness to work flexible hours when required
• Ability to use your initiative individually, & to work as part of a team
• To be meticulous, methodical & logical in completing tasks & in taking decisions
• Ability to take a lead role in small to medium sized projects
• Comfortable in surroundings of various age groups
• Ability to build & maintain a rapport with regular clients
• Full UK Driver’s Licence

Prerequisites
• Minimum 2 Years experience of client facing IT Support role within the education sector
• This job involves travelling between client sites therefore the use of a reliable personal vehicle or similar mode of transport (mileage will be paid) is required.


Please email jobs{at}ClickOnITLondon.co.uk