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    Mobile ICT Technician for Schools - SW London (Kingston, Richmond areas) - Full Time

    We are a company providing ICT Support to schools in Richmond, Kingston, Hounslow and some surrounding areas.

    We have a requirement for another ICT Technician to add to our team of 5 mobile technicians.

    The role is full time and permanent. We are looking to fill the position ASAP.

    Please contact jobs{at}ClickOnITLondon.co.uk for application details.

    A successful applicant will need the use of their own vehicle (mileage paid).


    Mobile ICT Technician
    Organisation: ClickOn IT London Ltd.
    Job Location: Kingston Upon Thames / Richmond Upon Thames
    Salary: £19,000 - £21,500 per annum PLUS bens, negotiable
    Job Type: Permanent

    To maintain, update & support various ICT networks
    • provide support for the servers & associated routines & to provide hardware & software support for workstations
    • monitor the efficiency of networks
    • maintain all ICT related peripherals
    • Inform directors of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems)
    • maintain a fully up to date inventory (where required) of all hardware & software at client sites

    To meet every clients’ customised ICT requirements
    • Meet all clients’ individual & specific ICT requirements
    • Ensure clients’ ICT facilities are maintained in accordance with their specific requirements
    • Develop system specific projects by means of open source software (if needed)
    • Further maintain & develop all parts of clients’ ICT systems
    • The ability to manage small to medium sized projects

    To complete installation of new & existing software packages across the networks
    • Install software on PCs, locally or via software distribution tools
    • Perform complete installations of new PCs
    • Install, configure & maintain anti-virus software across the network
    • Ensure all systems are up to date with software & service packs
    • Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use

    To provide technical support for all clients
    • Administer user groups & accounts
    • Manage network wide settings / administer & configure email accounts
    • Configure & maintain all software applications for consistent use
    • Provide support to users in the use of the school’s Management Information Systems
    • Replace consumable items such as printer toners
    • Provide advanced support on client systems to include assistance with server setups

    Assist in user development where required including specific systems training to users on technical & non technical levels
    • Offer advice & training to system users
    • Explain & illustrate computer related issues in a jargon free manor to non-experienced users

    Any other appropriate duties in consultation with the company directors

    Summary of Requirements
    Technical Skill Requirements:
    • Operational knowledge of ICT hardware & software & the integration of the two
    • Operational knowledge of Windows OS environments (Windows XP / Vista / 7 / Mac OSX) & Windows Server 2003/08, Active Directory, DHCP, DNS, MS Exchange
    • Working knowledge of mobile devices – Android / Windows / iPhone
    • Strong knowledge of Group Policy management
    • Strong knowledge of User profiles, Roaming & Mandatory
    • Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)
    • Working knowledge of common user applications: including Microsoft Office applications (2000, 2003 & 2007), Internet Explorer 6, 7 & 8, Other web browsers
    • Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies
    • Occasionally install network cabling and interactive white board / projector systems (on the job training will be given)
    • Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards
    • Ability to identify & replace faulty hardware
    • Ability to confidently use imaging software such as Symantec Ghost

    Personal Skill Requirements
    • Punctual
    • Willingness to learn new skills
    • Willingness & adaptability in tackling the variety of tasks arising in a school environment as well as professional business & home environments
    • Willingness to work flexible hours when required
    • Ability to use your initiative individually, & to work as part of a team
    • To be meticulous, methodical & logical in completing tasks & in taking decisions
    • Ability to take a lead role in small to medium sized projects
    • Comfortable in surroundings of various age groups
    • Ability to build & maintain a rapport with regular clients
    • Full UK Driver’s Licence

    Prerequisites
    • Minimum 2 Years experience of client facing IT Support role within the education sector
    • This job involves travelling between client sites therefore the use of a reliable personal vehicle or similar mode of transport (mileage will be paid) is required.


    Please email jobs{at}ClickOnITLondon.co.uk
    Last edited by ZeroHour; 3rd May 2011 at 03:29 PM. Reason: Authorised Job Ad - ZH

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