ICT technician/trainee

[SpecialAgent]

My client, a council in West orkshire, is looking for a trainee to begin in JULY - IE school leaver or university gap yearer, to learn the rope of IT support in a years contract. Interviews to happen this month but start date isn't until beginning of JULY, £12KPA 1yr fixed contract

1st & 2nd line support, respond to customer calls.
Working to agreed service levels and resolving a high percentage of calls
Installation of computers, printers and systems/services
Keeping the ICT web pages up-to-date

Essential Skills commitment to equal opportunities; High levels of integrity, honesty and credibility; Commitment to self-development; Self motivated / flexible / customer focus; Ability to deal with customers at all levels; Communication skills; Organisational ability
Knowledge and Experience Knowledge, User of Internet
Desirable,
Networking, Microsoft Office products, education environment, helpdesk support, imaging techniques
support and guidance to end users

Leadership / Management & Soft Skills Desirable
An entrepreneurial style; Commercial awareness.

[webman]

I've been working here for 3 and a half years and I don't even get that!!

[_Bat_]

I've been working here for 3 and a half years and I don't even get that!!

If you don't mind me asking, did you start straight out of school? If so, was that the school you actually attended? I'm just asking out of interest really.

[ChrisC]

I came out of sixth form at the secondary school i went to, and i started on just over that as a systems technician.

Chris

[gwendes]

I've been working here for 3 and a half years and I don't even get that!!

Really? That isn't very much.

[webman]

I started working at the same school I was a student at (the one in my sig), virtually 2 weeks after finishing my exams (GCSE) in 2003.

[bishopsgarthstockton]

webman

same here dude. i get just under 12k

thats why im moving on next jan

[webman]

Nice one bishopsgarth

[CyberNerd]

eeek. I know students that get paid more than that. tax free !
http://www.epsrc.ac.uk/ResearchFundi...ndingGuide.htm

[Dos_Box]

webman

same here dude. i get just under 12k

thats why im moving on next jan

And some schools wonder why they can't keep good IT staff!

[_Bat_]

Starting work at the school you have just finished at is an interesting way of doing things... it must be weird actually being on the same level as the staff after being there for five years as a student.

Unfortunately my school didn't have a technician (all the work was done by third party companies, the head of ICT, a friend of mine and myself - as computer room prefects). If there had been a technician, I might have been more tempted to ask for a job.

[gwendes]

webman

same here dude. i get just under 12k

thats why im moving on next jan

And some schools wonder why they can't keep good IT staff!

I'm amazed that good IT staff will work for under 12K - commercial will give you at least 5k more. I thought pay was fairly standard across education.

[_Bat_]

It's for experience I guess. I personally couldn't have asked for a better job, at all. Working as an IT Technician in a school obviously involves so many different aspects of IT - I have learnt so much from both my network manager and several people on this forum.

I also love this job, it's at the stage now where I enjoy my working day more then I do my weekend (how sad is that!). Thats not to say I don't enjoy my weekend, I just enjoy my job more. I'm guess i'm one of the lucky ones.

[bishopsgarthstockton]

when i started i had a btec electronics angineering and A+

I know the pay is not great but i accepted it, due to no experience in IT, well only experience i had was from playing around with computers at home.

Over the last 3 years i have done the N+, mcp (xp and server 2003) and studying the ccna.

the ccna finishes in jan, so thats the time for me to leave the north east and start looking for work in west yorkshire area. i wont be going back to education. would much rather go in to industry

[webman]

Yeah, I'm hoping to get some more, but to do that I have to take on a lot more (already done that to get from £8,800k to where I am now) or work full-time as opposed to term-time as I am now.

I'm currently half way through CCNA and have NVQ2/3 in System Support. Not much but personally I value the experience I'm getting.