Ladies, Gentlemen and other,
We have (yet another) support role opening up in our southampton office. This is due to our continued rapid growth, and a desire to keep customer support at a very high level.
Some details here: SmoothWall | News » Company
As you might notice, we also provide informal support through edugeek - which we are finding works pretty well. As such, being a current eg poster confers a slight advantage
It's a great role, one in which the possibilities for learning new skills are broad. There are also opportunities to progress into on-site engineer roles for those that would like that sort of thing. There is weekend work involved (though I think since the job ad went up it has changed) - usually one whole weekend in every 4, though as we add to our numbers this is expected to change, which you then get back in the form of two weekdays. I mention this because it does put some people off - and it is best to be "up front".
Any questions by email, PM or in thread.
Just punting this back into life - we're still looking for support types, ex-school techs seem to make great, patient support agents
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