Regent's College: Technical Support Analysts (2 posts)

Information Technology Department

Regent's College

Regent's College is a dynamic private higher education provider offering a range of undergraduate and post graduate qualifications through 5 specialist schools. Set amidst the beautiful grounds of Regent's Park, the College is a centre of excellence in the competitive international education market.

The College, which is a registered charity, enjoys strong academic partnerships with higher education institutions internationally and within the U.K. and is proud of its strong links with employers' world-wide and the proven employability of its graduates and postgraduates.

Salary: up to £25,462 per annum

Reference: RC09/44/IT

This is an exciting opportunity for a skilled Technical Support Analyst to join the Regent's College Information Technology Services (ITS) team. You will be providing both 1st and 2nd line technical support to all users of Regent's College Information Systems. This includes administering user accounts and associated metadata through Microsoft Active Directory. You will be installing, configuring hardware and software, and implementing systems and services applying good practice within IT Services.

You will have a proven track record of IT Support and have strong analytical, decision-making and troubleshooting skills.

The ideal candidate will be educated to GCSE ĎA' Level or equivalent Microsoft Certified Professional with excellent understanding of the Microsoft Server environment. A degree or equivalent in a computing-related subject, Microsoft Certified System Administrator is desirable.

We are an equal opportunities employer and are happy to consider applications from all individuals who meet the person specification.

To apply for this position, a letter of application detailing how you meet the requirements of the person specification, which is available online (Please view our website), together with your CV should be sent to the Human Resources Department, Regent's College, Inner Circle, London, NW1 4NS. Quoting Ref: RC09/44/IT

Telephone +44 (0)20 7487 7493

E-mail: hr@regents.ac.uk

Closing date: Friday 12th June 2009 (5 pm)

Regents College London - Study Undergraduate & Postgraduate Programmes in London