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Educational IT Jobs Thread, Got an Information Officer (Analyst) interview at the NHS!! in United Kingdom (UK) Specific Forums; Hi everyone, I have an interview coming up with the NHS for the position of Information Officer (i.e. more or ...
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    Exclamation Got an Information Officer (Analyst) interview at the NHS!!

    Hi everyone,

    I have an interview coming up with the NHS for the position of Information Officer (i.e. more or less the same role as an Information Analyst). It is a junior role, so if I get the job, all the relevant training will be provided.

    Now, in my interview letter, it states that I will be required to perform a 20 minute test on Microsoft packages in order to test my data manipulation skills, as well as an interview. I am generally good with interviews, so i'm not really fretting about that part. It's the test that is getting me! Presumably, it will be based around MS Excel and MS Access as I touched upon this a bit at Uni.

    Has anyone ever had an interview at the NHS for this job role or a similar job role? If so, do you know what is likely to come up in it and how I can prepare for it?

    Any help or advice will be greatly appreciated.

    Look forward to reading your responses!

    Thanks.

    Phillip.

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    I'd guess as you're only going for an "Information Officer/Analyst" type role that you'd be looking at manipulating data as a specialty more than just touching on it.

    Do you have a link to the job description?

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    Quote Originally Posted by kmount View Post
    I'd guess as you're only going for an "Information Officer/Analyst" type role that you'd be looking at manipulating data as a specialty more than just touching on it.

    Do you have a link to the job description?
    Thanks for your response.

    This is the job description:

    Job Summary

    The post holder will play a key role in analytical and informatics support for Child & Adolescent
    Mental Health Services (CAMHS) commissioned by the Specialised Commissioning Team West
    Midlands (SCTWM) with a particular focus to the support and review of data management and
    reporting systems.

    Main Duties

    1. To help provide informatics support to the contracting process with CAHMS Trusts
    within the region and all commercial sector partners, ensuring that Service Level
    Agreements and contracts are in accordance with agreed financial frameworks and
    demonstrate value for money.
    2. To oversee the maintenance of the price and activity matrices or their equivalent
    through both internally developed analysis.
    3. To work with other senior officers in supporting the effective delivery of the collaborative
    commissioning of specialised CAHMS acting as the focus for routine informatics and
    performance matters.
    4. The role will also involve the service review and future planning of specialised CAMHS,
    supporting commissioning networks, developing performance monitoring arrangements
    and the development of commissioning policy.

    Informatics & Performance Support

    5. To work with the Case Managers to update the forensic patient database
    6. To work with Case Managers to ensure that clients have been allocated correctly using
    responsible commissioner guidance and the National Tracing Service (NSTS) and to
    uphold the confidentiality agreement.
    7. To work with providers to develop themed reports on a specified issues. This may
    include but is not limited to delayed discharges, waiting lists, serious and untoward
    incidents.
    8. To log and validate all invoices for named CAMHS patients and ensure that they
    identify the correct cost for the time period they cover and also contain the specified
    information for Case Managers to ensure the validity of any special observation
    services.
    9. To support other members of the Resources Directorate in ensuring the provision of
    regular, accurate, timely reports.
    10. To support the development and maintenance of a performance management
    framework which promotes the performance standards and targets of the SCTWM, and
    includes:
    • Working with programme managers and policy leads in the development,
    implementation and performance management of plans which achieve the
    standards and targets set in ‘The NHS Plan’, National Service Frameworks,
    Healthcare Commission assessment, other national plans and local plans
    developed by each LCCB and West Midlands SCT.
    • Ensuring data collected is relevant, accurate and timely across all areas of the
    SCTWM and its providers, and develop a highly performing informatics team;
    Service Planning and Delivery
    18. To contribute, as appropriate, to reviews in respect of:
    • The effectiveness, efficiency and quality of selected patient or functional services;
    • The fitness for purpose of NHS organisations;
    • Progress in implementing plans such as National Service Frameworks;
    • Involving all key external stakeholders, including patients, carers and the public.
    19. To support projects to promote and facilitate performance improvement and service
    redesign.

    Contracting

    20. To provide support other member of the Resources Directorate through:
    • Contributing to annual service level agreement / contract discussions, with a specific
    focus on validating requirements to deliver performance standards and targets;
    • Performance monitoring all CAHMS provided by NHS Trusts, Foundation Trusts and
    the Independent Sector;

    Corporate Responsibilities

    21. To carry out any other duties commensurate with the post, as requested by the Head of
    Informatics & Performance.
    22. To participate in performance management meetings.
    23. To contribute and play an active part in the corporate life of BEN PCT as host employer as
    appropriate.



    Any ideas what I may be asked to do in this test?

    Thank you in advance..

    Phillip.

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    I would from reading that description be looking for someone with excellent data manipulation skills in the use of Spreadsheets, Reporting, etc.

    The role sounds quite interesting but not very "IT Techy" so depending upon what you're looking for it might be ideal or not.

    I'd be imagining they'd give you a sample sheet of data that you need to draw conclusions/information from and display to them in a straight forward way.

    Sorry I can't be of any more help.

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    Quote Originally Posted by kmount View Post
    I would from reading that description be looking for someone with excellent data manipulation skills in the use of Spreadsheets, Reporting, etc.

    The role sounds quite interesting but not very "IT Techy" so depending upon what you're looking for it might be ideal or not.

    I'd be imagining they'd give you a sample sheet of data that you need to draw conclusions/information from and display to them in a straight forward way.

    Sorry I can't be of any more help.
    That's what I had imagined. I spoke to a friend of a friend last night, and he said pretty much the same thing in terms of what might come up in the test. I've found some excel tutorials from another forum which I have been going through, so hopefully that will help!

    Also, if there is any advice you can give me for the interview itself, that would be great! : )

    Thanks.

    Phillip.

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    Be yourself, don't try to be anyone else.

    Make sure you know your subject well, read a bit around their systems if you can, what they do as a body function etc and more than anything don't be afraid to ask questions, take a keen interest and you'll do just fine.

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    Am working for the NHS in Middlesbrough sounds like a similar kind of Trust that your applying for.

    Cant speak about that particular kind of role as I am employed as a Senior IT Officer, our Info Analysts are helpdesk staff here who also use excel to analyse and report on call data, prob some of the questions will be relating to data integrety and other issues.

    Good Luck

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    Quote Originally Posted by damienharrison View Post
    Am working for the NHS in Middlesbrough sounds like a similar kind of Trust that your applying for.

    Cant speak about that particular kind of role as I am employed as a Senior IT Officer, our Info Analysts are helpdesk staff here who also use excel to analyse and report on call data, prob some of the questions will be relating to data integrety and other issues.

    Good Luck
    Thank you for that, Damien.

    I've been reading up on data quality and data integrity already, so at least now I know i'm along the right lines.

    Phillip.

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    It never ceases to shock and amaze me that some candidates get interviews whereas more suitable and experienced candidates are simply told that they were unsuccessful.
    Good Luck!

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    There is more to it then that.

    What the applicants CV is like, what the covering letter has to say about the person, grammar, presentation etc.

    You can have the grades and experience, but if an applicant comes across poorly in a CV. Then that is the first hurdle to fall at.

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    Quote Originally Posted by pcman View Post
    There is more to it then that.

    What the applicants CV is like, what the covering letter has to say about the person, grammar, presentation etc.

    You can have the grades and experience, but if an applicant comes across poorly in a CV. Then that is the first hurdle to fall at.
    This is very true.

    My last job was for a leading energy services company, and, after I was hired, I was able to view the feedback left for every candidate that applied for the job (which I managed to find on a shared drive ). You would be surprised how many people were rejected at the Cover Letter/CV stage for reasons like poor formatting, poor punctuation and grammar, spelling mistakes, poor presentation etc.

    In fact, I'd say about 60% of the applicants were rejected at that stage of the recruitment process!

    Phillip.

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    AXE
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    Having had nearly two years to perfect a wide selection of tailored CVs and cover letters, I don't believe that they are the problem.
    Ignorance and bigotry from employers is the problem.

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    Suggesting that it isnt your CV or Cover letter being the problem and instead blaming others possibly suggests that something is indeed wrong with the way your approaching the positions available or aiming to high without enough experience or qualifications, I know posting my CV and Cover letter on here and asking for help and advice with it enabled me to land the job I am working in now maybe asking someone else to have a quick glance over it would also help you.

    Regards

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    Quote Originally Posted by AXE View Post
    Having had nearly two years to perfect a wide selection of tailored CVs and cover letters, I don't believe that they are the problem.
    Ignorance and bigotry from employers is the problem.
    Well, let's see them, and we'll tell you if we'd give you a job on their basis.

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    I appreciate what you're all saying; I've had a lot of help with my CVs and cover letters. Everyone has their own ideas about what they want to see.

    Assuming that I got an interview (which does happen occasionally):
    Would you hire an honest, hard working candidate with an excellent employment history?
    With over ten years experience, working at every level from technician to manager?
    Who is willing to demonstrate their skills for free?

    I'll say it again, ignorance and bigotry from employers is the problem. It is quite evident when I go for an interview that I have a disability. Quite often I am shown the door before I’ve even had the opportunity to discuss anything. Having a disability and as a direct result having been unemployed for over 18 months, shouldn’t be a barrier to employment, but it is.

    As for aiming too high; I apply for every job I find whether it be for a trainee or a manager. I have the skills and experience to perform at any level.
    And yes, I make sure that the CV submitted matches the vacancy. After all, who would accept a managers CV for a trainee role?



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