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Educational IT Jobs Thread, assistant network manager interview in United Kingdom (UK) Specific Forums; what are most common Questions asked in a job interview for assistant network manager. help ta...
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    assistant network manager interview

    what are most common Questions asked in a job interview for assistant network manager.


    help


    ta

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    Can you use a kettle and make coffee?

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    Get him / her to explain DNS or answer questions on it.

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    yes i can make coffee and tea

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    How would you prioritise tasks?
    How do you handle a disgruntled member of staff?
    Can you give me an example of when you've lead a project? How did you go about it? What problems did you run into, and how did you combat those?
    Give me a quick overview of how AD, GPO, DNS, & DHCP work together.

    My favourite to ask: I've got x other people out there who also have an impressive CV - why do I want you over them?

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    Pinched from Becta....

    Suggested Interview Questions

    Identifying suitable interview questions can be difficult. This section contains a list of sample questions organised by topic and level. It is suggested that these examples are taken and modified with contextual information on the school rather than used as-is. For example questions can be copied and pasted into a word processor to be used to as the basis of a specific interview schedule.
    Suggested Interview Questions.

    Talk on a Topic/Presentation/Scenario

    What are the advantages and disadvantages of using the internet in schools? ( 5 min) (level B)
    What do you see as the future for ICT in schools? (level A, B, C and D)
    What do you see as the role of ICT support in a school? (level A, B, C and D)

    ICT management

    What do you consider to be the attributes of a successful network Manager? (level C and D)
    How can adoption of formal processes help with the management and support the ICT infrastructure in a school? (level D)
    How would you ensure that the ICT and technical support provision is meeting the needs of the school defined in the ICT strategy? (level D)
    How would you measure the performance of the technical support provision in the school? (level D)
    How would you measure the user satisfaction of the ICT and technical support provision? (level D)
    How would you define and communicate the levels of service the ICT users should expect when reporting an incident or request? (level D)
    How can a single point of contact in a school help with the technical support provision? (level A, B, C and D)
    How can user training reduce the workload of technical support? (level A, B, C and D)
    What are your experiences of managing an ICT budget in a school? (level D)
    Suggest some examples of how the costs of managing and supporting the ICT could be reduced? (level D)
    What are your experiences of managing software and licences in a school? (level C and D)
    How do you keep an up to date record of ICT equipment in use in the school? (level C and D)
    Give an example of a major rollout or upgrade that you carried out in a school. What steps did you take and what considerations did you make? (level C and D)
    Before making a major ICT infrastructure change in the school what considerations would you make? (level C and D)
    What should be considered and who should approve a user request for new software to be installed? (level C and D)
    How would a network monitoring tool help with the management and support of the ICT? (level C and D)
    How can a network map help with the technical support provision? (level A, B, C and D)
    What are the advantages of keeping records of user reported faults and requests (level A, B, C and D)
    What countermeasures can be put in place to minimise the impact and risk on ICT of an accident or disaster? (level C and D)
    Why is it important to look at incident trends? (level A, B, C and D)
    What should be included in a school ICT recovery plan? (level D)
    Support
    You are working with a network consisting of Windows 95 workstations and an NT 4 Server. One of the workstations was working yesterday. Today, however, it is at the Login screen and when you enter a valid username and password the message:

    * No domain controller was available to authenticate you request. Some network services may be unavailable. Retry / Cancel is displayed.
    * When you press cancel you are returned to the login screen.

    How you would troubleshoot this sort of problem and possible causes?
    (level B, C and D)
    You are given the job to install and configure an NT network (Server and 4 workstations) what checks would you carry out on-site after the installation to ensure everything is working ok? (level B, C and D)
    Give an example of a workaround or temporary fix that can be used to restore the ICT service to a user as quickly as possible? (level A, B, C and D)
    How would you demonstrate usage of the new network to the customer? (level A, B, C and D)
    What advise would you give a client on-site on how to ensure their data is secure from unauthorised users?(level A, B, C and D)
    Technical
    Suggest possible resources that may be used to show knowledge of current standards of hardware (e.g. IEEE standards), software (e.g. W3C) and management (e.g. BS15000 - ITIL)
    How do you keep up with developments in technology and computing?(level A, B, C and D)
    Schools
    (Educational use of ICT knowledge/awareness of ICT use in schools)
    What are the educational benefits and disadvantages of mobile classrooms and how could this be measured (i.e., not cost issues or support issues but things such as lesson disruption at start and end, etc) (Levels A, B, C and D)
    Suggest 3 departments (not including ICT) which can benefit from cross-curricular projects using ICT and what sort of project would you suggest. (Levels C and D)
    What uses does streaming media have in schools? (Levels C and D)
    What are the benefits of a Virtual Learning Environment over a
    website managed through a Content Management System? (Levels C and D)
    What are the benefits of using more than one operating system and more than one office suite? (Levels C and D)
    Home/School links is a very hot topic at present. What works from an educational point of view? (Levels C and D)

    General/Soft Skills/Communication

    (E.g. team working, co-operation, service provision)
    What methods can be used to share information about jobs (e.g., on line or paper ticket system)? (Levels A, B, C and D)
    The position requires you to work in a team, what methods would you use to update and inform other members of the team of software fixes, and solutions to problems that you have encountered?(level A, B, C and D)
    Suggest 3 methods of transferring skills onto other users without formal training.
    (e.g. handouts, one to one walkthrough as required, shadowing, etc) (Levels C and D)
    Give examples of situations where you have acted in the role of facilitator (level B(?), C and D)
    Give examples where you have used your influencing skills at a senior level to introduce or change practice. (level C and D)
    What skills and knowledge do you bring which makes you the ideal candidate? (level B, C and D)
    What skills training and development do you think you would need to do the job? (level A, B, C and D)
    How do you believe pupils should access ICT? In classroom/Suites/Clusters? (level C and D)
    As the "person" with ICT knowledge you are seen as "the expert". How would you live up to expectation and not mislead? (level C and D)
    How would you deal with a teacher that was full of enthusiasm but obviously not on the right track with ICT? (level C and D)
    What techniques would you use when dealing with a difficult customer?

    * What steps would you take if things don't go quite as expected and the customer is still unhappy? (level A, B, C and D)

    Describe the person-to-person elements of a simple support query such as being asked to restore files from tape? (level A, B, C and D)

  7. 3 Thanks to Sylv3r:

    Luke_T (30th March 2008), powdarrmonkey (28th March 2008), tabby1039 (28th March 2008)

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    "You are working with a network consisting of Windows 95 workstations and an NT 4 Server.

    You are given the job to install and configure an NT network (Server and 4 workstations)"

    --- you strongly suggest they upgrade either their network, or their questions?!?! LOL

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    Thank you for your great support, it has been a great help.

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    what sort of questions will arise in the short test?

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    Also, base your responses on who asks the questions. i.e. if it is the NM, he will want a technical answer, if it is the head, he will want a plain english explanation.

    I take it you have an interview?

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    Hi,

    Good ideal, pls try to keep posting. I like this topic very much and I will digged this one. Tks again.

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    If you want to get more materials that related to this topic, you can visit: Teacher aide interview questions

    Best regards.

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