Educational IT Jobs Thread, SmoothWall - Tech Support Engineer in United Kingdom (UK) Specific Forums; Hi Folks,
I'm told we're going to have at least one vacancy in our Technical Support department. The details are ...
I'm told we're going to have at least one vacancy in our Technical Support department. The details are sketch right now but briefly:
Location: Southampton (Hamble)
Job Title: Support Engineer
Looking for someone with a good IT background, preferably somebody used to a support-type role. The job would involve answering queries by phone and email, mostly to do with our s/w, but general networking and (especially) AD often come into it. Hours are 9-5.30, but with a shift-slide (currently one week in 4) to work 1-10pm, as we work with the US a lot. Sometimes you will be dragged to shows like BETT for "fun".
Can't make any firm statements about salary, and it really does depend on experience. It will not be "stingy" though
We're not really a "suit & tie" type company - those who met us at BETT will probably testify that we're not entirely "faceless corporate"! In addition, we would consider almost anyone - formal qualifications not a necessity. Give me a bell if you want to chat, and i'll put you in touch with the right people.