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Educational IT Jobs Thread, Support Consultant, Home Based, £18,000 - £35,000 Dependent on Experience in United Kingdom (UK) Specific Forums; Who are we? We ( SalamanderSoft ) are a small, but dynamic, team dedicated to providing first class products and ...
  1. #1
    rpwillis's Avatar
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    Support Consultant, Home Based, £18,000 - £35,000 Dependent on Experience

    Who are we?
    We (SalamanderSoft) are a small, but dynamic, team dedicated to providing first class products and services to the Education Sector. Through our integration products for school systems, we help our customers to connect up their on-site and off-site systems in exactly the way they need to support teaching and learning and school administration.
    As our customer base is growing, we are looking for an experienced Network Technician/Manager to help us maintain our level of support to our new and existing customers.
    We also give back to the community by developing the SharePoint Learning Kit and a number of free utilities for schools.

    What we need you to do
    You will be joining the team to help us remotely install and support our range of products into Schools.
    The main products you will be working with are our range of integration products, linking School MIS to Active Directory, SharePoint and other systems.
    Our work is conducted from our own homes, although some occasional travel and hotel stay may be needed to allow us to meet as a team and best support our customers.

    What we will do for you
    5 weeks paid holiday per year plus bank holidays
    Flexibility in working hours when required, although our customers’ needs have to come first
    The opportunity to get rid of your daily commute
    Expenses paid on any business travel
    Support you in improving your current skills and to work with and develop new ones
    The opportunity to attend some conferences/events/training during the year
    Paid Certification attempts

    Who we are looking for
    Someone with great technical skills who loves helping customers and solving problems. We're not finished with a job until the customer is happy. You are the sort of person who will see something wrong and fix it before it is raised as an issue. This is very much a customer focussed role, and regular customer contact via Phone/Skype and email will be essential.
    Although you will need to be able to work independently and with little supervision, the team is always in contact via Lync, Yammer, email and phone. However, home working isn't for everyone, some need the face-to-face contact an office gives!
    With technology being such as fast moving field, we would expect you to have a thirst for knowledge and be keen to improve your skills, with a proven track record of doing so.
    Although we will provide all the equipment and software that you need to do your job, you will need a suitable area for working in your home, a broadband connection and probably a kettle.

    Now the boring bit
    Key Skills we are looking for:
    Expertise and Experience maintaining Active Directory, preferably in a School Environment
    Experience with scripting Active Directory
    Experience with Basic SQL Server Queries
    It would be great if you had - but don't worry if you haven't:
    Knowledge and experience of Sims.Net/Facility CMIS or other School MIS systems
    Scripting Experience
    One or more Microsoft Certifications
    Experience working with Excel or other products for analysing data
    Experience with SharePoint in an education environment
    Experience with Office 365 Administration
    Some experience of managing IT projects

    Next Steps
    If you are interested in joining our team, please write to us at jon@salamandersoft.co.uk with anything you want to support your application. Links to social media and community involvement would be great as well. Noting where you saw the ad would be helpful to us.
    Although we are looking to hire ASAP, the role will remain open until we have found the right person.

  2. #2

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    Hi,

    Is this job still open?

    What is the closing date for applications?

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    plexer's Avatar
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    @siuko yes as per "Although we are looking to hire ASAP, the role will remain open until we have found the right person."

    Ben

  4. Thanks to plexer from:

    rpwillis (7th July 2014)

  5. #4

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    Hehe yeah I had noticed that after I posted.

    I think I rush posted the first time as it was a bit of a surprise seeing the job offer, and that I hadn't noticed it before lol!

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    Not sure if it's relevant or allowed but I'm a very happy customer of Salamander products and their excellent support.

  7. Thanks to Gibbo from:

    rpwillis (7th July 2014)

  8. #6
    rpwillis's Avatar
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    I'm out of the office for a couple of days now, so we're going to start reviewing the applications later this week. So there's still time to get one in.

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    Dropped my name in the hat last week. Heres hoping eh.

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